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Definition of Psychology

Psychology is the scientific study of behavior and the mind. The word 'psychology' comes from the Greek words 'psyche', meaning soul or breath, and 'logos', meaning study.

What Psychologists Do

• Clinical psychologists: Focus on diagnosing and treating psychological problems in clinics, hospitals, and private practice. Different from counseling psychologists who focus on prevention and specific adjustment issues.
• Applied psychologists: Apply psychology to practical problems in the real world. Examples include school psychologists, industrial/organizational psychologists, human factors psychologists, and sports psychologists.
• Research psychologists: Conduct experiments and work in universities, colleges, and research institutes.

Enquiry - Pedir información

Dear Sir or Madam

I am writing to enquire about you products

We are distributors of  clothing imported from the USA, and are interested in you summer collection.

I would be grateful if you could send me yours catalog and price list.

Could you also send me yours payment terms and delivery terms?

I look forward to hearing from you soon

Sincerely yours

Enquire - Dar información

Dear Sir or Madam

Thank you for you email of 2 February inquiring about our jeans and t-shirts

As you request, I am attaching the catalogue and price list as a PDF

With reference to discount for bulk orders OVER € 5 000, 2 000 units.

Regarding our delivery, we dispatch withing 3 days.

Our payment terms are NET 30 days, by bank transfer or pre-

1.1-Defining quality: Quality=Performance(how it works)/Expectations. If Q is bigger than 1=good feeling.  The customer determines his expectations. Quality df: Group of properties and characteristics of a service or a product that has the ability to satisfy different necessities. Some dimensions of quality are reliability, durability, service, reputation... These dimensions are independent.

Golden circle:

This relates to the innovation. If a company is able to attract those who share its beliefs, it is also able to connect easier with innovators.

This is a graph made up of three circles, each inside the other. Each circle has a meaning and a way to apply it to our business efficiently.

We can explain the operation of the Golden Circle in such a way that while most companies ask themselves the answers to the question 'what' as their starting point, they are fully aware of the 'how', but very few companies are clear about the 'why'.

The 'what' responds to what we do and what we want to do. The 'how' responds to the processes through which we carry out our actions, and the 'why' would respond to the reason why we develop our business.... Continue reading "The Golden Circle: Driving Innovation and Quality Management" »