Notes, summaries, assignments, exams, and problems for Training and Employment Advise

Administrative Assistant Seeking New Opportunity

Rita Teixeira

Dear Sir/Madam,

I have been developing my professional activity as an Administrative Technician and Secretary with experience in assisting various directions. I possess strong telephone service and personal skills, as well as coordination and support for operational and administrative functions. I also have sound knowledge of IT from a user perspective.

At this point, I am ready to embrace a new professional challenge in the Administrative area. I believe that my experience and my ability in planning and organization, analysis, and rigor will be valuable assets to your company.

The fact that your company is a national reference is also a motivating factor for me to become part of your... Continue reading "Administrative Assistant Seeking New Opportunity | Rita Teixeira" »

English Grammar: Perfect Tenses and Modals

Perfect Tense Structures

• Present Perfect Simple: I have heard ... / Have I heard...?
• Present Perfect Continuous: I have been -ing ... / Have I been -ing...?
• Past Perfect Simple: I had -ed ... / Had I -ed...?
• Past Perfect Continuous: I had been -ing ... / Had I been -ing...?

Common Time Expressions

For, since, just, already, yet, by the time.

Modal Verbs and Obligations

• Should / Ought to: Advice (Hauries de)
• Must / Have to: Obligation (Has de)

Essential Vocabulary: Media, Crime, and Adjectives

Media and Journalism Terminology

Broadcast media

Mitjans audiovisuals

Broadsheets

Diari gran

Browse

Explorar

Channel hop

Canviar canal

Chat shows

Programa de famosos

Documentary

Documental

Mobile phone alerts

Alerta SMS

News bulletin

Butlletí

TEMA9

participant: participar - schedule: organizar - confirm: confirmar - attend: asistir - convenient: libre - busy: ocupado - tied up: ocupado - previous committed: compromiso previo

1. check the calendar/attend the meeting
2. previous commitment
3. make arrangement
4. busy and convenient

1. we'll have a short break
2. sharp
3. light refreshments
4. equipment
5. projector
6. microphone

reschedule: reprogramar - arrange: organizar - postpone: posponer - suit: estar disponible - participate: participar

1. i can't make the meeting... b) reschedule
2. we don't need to meet... b) cancel
3. katie will... a) suit
4. i won't be able to... a) postpone

1. michael is on the phone... c)
2. david jones is held... e)
3. mr kelly had to... a)
4. greg came for... b)
5. we'll have to start... d)

cold: frío - earache: dolor de oídos... Continue reading "Effective Meeting Communication and Business Etiquette" »

Stakeholder Management

Understanding Stakeholders:

• Identify stakeholders and assess their relative importance, power, and interests.
• Develop strategies for building and managing relationships with key stakeholders.
• Identify potential risks associated with stakeholder relationships.

Benefits of Effective Stakeholder Management:

• Improved decision-making by considering stakeholder perspectives.
• Greater acceptance of organizational actions by stakeholders.

Challenges and Considerations:

• Stakeholder analysis can be subjective.
• It may not be possible to meet all stakeholder interests simultaneously. Prioritize the most important stakeholders and strive to balance and reconcile interests based on importance and urgency.

The 4 Ps of Marketing

Product/Service

1. Customer

Se ve repugnante : it is look revolting ! Yuck : asqueado,Fue un desastre : it was a disaster , No importa : never mind , Lo superarás ; You´ll get over it , Whoops :    Ten cuidado : Be careful! , Eso esta hecho : That´s done  , Que sorpresa tan agradable : What a nice surprise; Glotones : Greedy guts! , Suficiente para todos : enought to go round , Ya estamos otra vez : Here we go again !

Email Templates for Professional Communication

Introduction Email

Hello everyone, my name is [Your Name]. I am a new [Your Position] at [Company Name]. I am originally from [Your Location]. My previous job was at [Previous Company Name]. I am looking forward to working with you. Best wishes.

Meeting Directions Email

I'd like to confirm the meeting on [Date] at [Time] in [Location]. The offices are situated in [Address]. The conference room is on the [Floor Number] floor. It's on your left when you get out of the elevator. It's the [Door Number] door on your right. I look forward to seeing you.

Office Plan Description Email

Dear [Mr./Ms. Last Name],

Welcome to [Company Name]. We are pleased to have you join our company. The plan of our offices is attached... Continue reading "Professional Email Templates for Various Purposes" »

Direct Present Simple

DIRECT PRESENT SIMPLE A- i you we they (normal) he she it (verb acaba en s) N- I you we they (don’t verb normal) he she it (doesn’t verb normal) I-Do (I you we they) Does (he she it).

Reported Past Simple

REPORTED PAST SIMPLE A- totes les pers (verb acabat amb –ed o 2 columna) N- totes les pers (didn’t verb acabat normal) I- Did (totes les pers verb acabat normal).//.

Direct Present Continuous

DIRECT PRESENT CONTINUOUS A- I (‘m verb acabat -ing) he she it (‘s verb acabat -ing) you we they (‘re verb acabat -ing) N- I (‘m not verb acabat -ing) he she it (isn’t verb acabat -ing) you we they (aren’t verb acabat -ing) I- Am (I verb acabat -ing) is (he she it verb acabat -ing) are (you we they verb acabat -ing)... Continue reading "English Verb Tenses: Direct and Reported Speech" »

OBLIGATION

Must ++ deber : eterno, leyes

Have to: obligacion dia a dia : no hay obligacion

Must (deber) y Can't (poder): cuando algo esta prohibido

Should (deberia): sugerencia

POSIBILIDAD

Could: (podria) cuando algo es posible

May: (puede) cuando algo es posible

Can't/Cannot: cuando es imposible

CERTEZA

Will/Won't: algo que es seguro que va a pasar

Should: (ocurrira) retonadamente cierto

Pasado Perfecto: (modals)

- modals + has/have + tercera columna

PASSIVE

Communication Idioms and Phrases

• Chinese whispers (el joc del telèfon): Misinformation spread through retelling.
• Get hold of: Localitzar (To locate or contact someone).
• Get/give the low-down: Donar tots els detalls (To give or receive detailed information).
• Hear through the grapevine: Sentir de forma informal (To hear news unofficially).
• Hit the airwaves: Fer públic (To broadcast on radio or TV).
• Megaphone diplomacy: Amenaçar públicament, no directament (Public threats instead of direct negotiation).
• Out of touch: Estar desconnectat d’algú (Not knowing recent developments).
• Put someone in the picture: Posar al dia algú sobre un tema (To inform someone).
• Spread like wildfire: Estendre’s com la pólvora (To spread very quickly).
• Stool pigeon:

English Relative Clauses: Essential Grammar Rules

Defining Relative Clauses

Las cláusulas relativas defining aportan información esencial sobre la persona, lugar o cosa a la que se refiere el hablante. Sin esta información, el significado de la oración sería incompleto o ambiguo.

Relative Pronouns and Adverbs for Defining Clauses

• Persona: who
• Cosa: that / which
• Lugar: where
• Tiempo: when
• Posesión: whose

Omission of Relative Pronouns

El pronombre relativo se puede omitir solo en las cláusulas defining cuando hace la función de complemento. El pronombre whose nunca se puede omitir.

Ejemplo:

• He is the man who we met yesterday in the supermarket.
• He is the man we met yesterday in the supermarket. (El pronombre 'who' se omite)

Non-Defining Relative Clauses

Las... Continue reading "Mastering English Grammar: Verb Tenses & Relative Clauses" »