Shifting to the Connected Customer: Trends and Strategies
Classified in Economy
Written on in English with a size of 3.99 KB
Shifts toward the connected customer, from
Exclusive to inclusive à (innovation and diversity, mass markets, social media as a redefinition of how people interact)
Vertical to horizontal
à open innovation, ecosystem business, branding (value…)
Individual to social
à most personal purchase decisions will be social decisions, lack of control over marketing communication, high impact of community generated content
ATTRIBUTION MODELLING
- Method to determine the value of different channels on marketing efforts.
- Allows to map which channels provide the most benefit to a marketing campaign.
- Way in which marketers assess the value or ROI of the channels that connect them to potential customers.
Goal:
- Map effects and value of a campaign’s components
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