Workplace Communication & Motivation Essentials
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Understanding Effective Communication
Elements of the Communicative Process
- Sender: Originator of the message.
- Message: The information being conveyed.
- Receiver: The intended recipient of the message.
- Code: The system of symbols used (e.g., language).
- Channel: The medium through which the message travels.
- Context: The environment or situation surrounding the communication.
- Elaboration of Idea: The initial thought or concept.
Stages of the Communication Process
- Encoding: Converting the idea into a message.
- Message Transmission: Sending the encoded message.
- Reception: The receiver getting the message.
- Decoding the Message: Interpreting the received message.
- Feedback: The receiver's response to the sender.
Personal Communication Barriers
- Human emotions
- Poor listening