Organizational Effectiveness: Approaches and Factors

Classified in Other subjects

Written at on English with a size of 2.92 KB.

Focus Objectives

Effectiveness: The extent to which the organization achieves its objectives (organizational success).

Assumptions:

  • The organization is a deliberate and rational entity.
  • Organizations have clearly identified, recent, and well-defined objectives.
  • The goals are few in number so they can be manageable.
  • There is a general consensus on the objectives.
  • The effectiveness evaluation should include measurable criteria.

Problems:

  • Difficulty to measure the ultimate goals of the organization.
  • Measuring the exact fulfillment of the objectives.
  • Multiple and incompatible goals.
  • It focuses exclusively on the results and may neglect the media.

Systems Approach

Efficiency: Optimal performance rating system that reflects the organization's ability to remain internally as a social system while interacting with the environment properly.

Assumptions:

  • Survival depends on adaptation to the environment.
  • To meet the demands of the environment, the input-processing-cycle results should be the focus of management attention.

Factors of effectiveness:

  • Inputs: Continued receipt of factors.
  • Transformation: Transformation efficiency input/output.
  • Results: Obtaining satisfactory outputs.
  • Adaptation: Responsiveness.
  • Level of conflict between internal groups.
  • Worker satisfaction.

Focus Group Participants in the Organization

Effectiveness: Satisfaction of the objectives and interests of groups necessary for the survival of the organization.

Assumptions:

  • The organization is not rational; it is a political confrontation.
  • Different groups have different objectives that may be incompatible.
  • Each group has a certain degree of power.

Phases:

  • Identify the groups necessary for the survival of the organization.
  • Measure the organizational unit for each group.
  • Identify the groups' expectations regarding the operation of the organization.
  • Rank expectations.

Limitations:

  • Determining whether the group is critical for organizational survival.
  • Identification of the group's expectations.

The Approach of the Securities to Compete

Effectiveness: Satisfaction objectives chosen by management between different values.

Assumptions:

  • There is no optimal criterion of effectiveness.
  • There is no single ultimate objective or consensus about the importance of each objective.
  • The values chosen depend on each evaluator.
  • The assessments are grouped by common basic characteristics.

Entradas relacionadas: