Notes, summaries, assignments, exams, and problems for Other subjects

Effective Business Communication

Communication within the company has definitions applicable to the organization:

• To share a project.
• To interact with other-oriented behavior that develops fulfillment of pre-established objectives.
• A process by which ideas are transferred from one person to another to develop a specific outcome.

Leadership = Communication. It is influencing others through communication processes to achieve objectives. Communication can be external or internal.

• External Communication: Occurs between the company and other companies or the environment.
• Internal Communication: Occurs between members of the organization.

External communications aim to ensure that customers and the environment understand what the company offers. This leads...

Classification of Environmental Impacts

Impacts Based on Manifestation Time

• Crouching Impact: Occurs after starting the activity.
• Immediate Impact: Manifests very early in the activity.
• Critical Time Impact: The critical time and magnitude of the impact are accentuated.

Impacts Based on Recovery Possibility

• Critical Impact: Irreversible damage occurs.
• Severe Impact: Requires a long period of time to take effect.
• Moderate Impact: Can be reversed simply by the cessation of the activity.

Impacts Based on Spatial Extent

Impacts can be local, regional, or global.

Impacts Based on Temporal Scope

Impacts may be permanent or transient.

Impacts Based on Environmental Resilience

• Irretrievable Impact: Beyond repair.
• Irreversible Impact: Extreme difficulty in recovery.

Advanced Negotiation Tactics

A. The Secondary Point Focus

The objective here is to shift the other party's attention to a supply point that is important to them but secondary to us. For example, if we want a person to work with the disadvantage that it is nocturnal, but we see that the candidate is focused on internal promotion opportunities of the company. We then focus on that point, which to us is less important than the nocturnal requirement.

B. Economic Conflict of Interest or Strategic Limitation

This tactic involves strategically limiting your own authority to pressure the opponent to lower their demands. You state that you are not authorized to accept certain proposals (even if you are) with the objective of having the other party lower...

Optimizing Maintenance Performance: Key Indicators

Core Maintenance Cost & Asset Value Considerations

• Value of assets maintained by employee maintenance
• Total contractor maintenance costs

Key Areas and Divisions of Maintenance Indicators

• Preventive Maintenance
• Work Order Systems
• Technical and Interpersonal Training
• Operational Involvement
• Predictive Maintenance
• Reliability-Centered Maintenance
• Total Productive Maintenance (TPM): Overall Equipment Effectiveness (OEE)
• Performance Indicators for Effectiveness and Efficiency
• Tactical Performance Indicators
• Functional Performance Indicators

Additional Engineering Maintenance Indicators

The Pan-American Committee of Engineering Maintenance suggests further critical indicators:

• Mean Time to Failure (MTTF)

  Also

Factors Affecting Production Quality

Process Control Issues

Errors can be caused by poor material quality or non-conformity of the materials used.

Production Variables

Key inputs include technology, human resources, processes, electricity, fuel, oil, etc.

Design Control Challenges

Problems were detected arising from the design itself, particularly when specifications were impossible to meet with available resources.

The Imperative of Continuous Improvement

In today's competitive market, achieving excellence is essential. This can only be attained through the continuous improvement of products and/or services.

Insights from Quality Management Pioneers

Great quality gurus include Crosby, Shewhart, Ishikawa, Taguchi, and others, but perhaps most notably,...

Organizational Classifications

Relationships Between Firms

• Independent companies.
• Joint ventures.

Economic Criteria

• Amount of capital.
• Number of staff employed.
• Volume of sales.

Organizational Structures

Formal Organization

It is the structure that arises from the delegation of authority from one level to another.

Informal Organization

Administrative Functions

Management is the process of planning, organizing, directing, and controlling the activities of members of the organization and the employment of all other organizational resources, in order to achieve the targets set for the organization.

Administrative Process Interaction

1. Planning

Planning is a process to establish goals and an appropriate course of action for their attainment.

2. Organization

Organizing...

Escape the Atmosphere

In some situations, it is necessary to evacuate air contaminants, either because their uptake is impractical or because the investment is not economically justified. To carry out an evacuation of the gaseous atmosphere, it is necessary to understand certain characteristics:

1. The emitter source.
2. The behavior of the surrounding atmosphere.

Factors Determining Pollutant Dispersion

The factors determining the dispersion of pollutants are:

A) Weather Factors: Temperature and Wind

1. Temperature

This is the most important effect. When an air mass has a higher temperature than the surrounding air mass, it ascends due to lower density. As it rises, this mass expands, reducing its temperature at a rate of approximately -10°C per kilometer....

Organizational System Structure and Purpose

The system's main role, in relation to other organizational systems, is setting direction and goals to pursue the fulfillment of the mission. To achieve this, we set specific goals that enable us to meet our objectives. In turn, meeting these goals requires a series of activities:

Core Components for Mission Fulfillment

The foundational elements guiding the organization include:

• Vision: The future expectations held by the leader regarding the company.
• Mission: It is the realization of what we do and who we are.
• Aims (or Objectives): These mark targets in a specific space and time and must be related to our mission and vision.
• Sub-goals: These are the set of actions we must complete to ensure compliance with