Organizational Communication: Networks & Channels
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Core Functions of Communication Networks
Communication and information networks serve several key functions within an organization:
- Control: They help regulate the conduct of organization members.
- Motivation (Reasons): They inform staff about their tasks, execution methods, and potential improvements, thereby stimulating their behavior and performance.
- Emotional Expression: They provide a channel for individuals to express frustrations and feelings of satisfaction.
- Decision Support (Reporting): They facilitate decision-making by providing necessary information to individuals and groups.
Directions of Organizational Communication Flow
Communication within an organization can flow in several directions:
- Vertical Downward: Communication from a superior