Notes, summaries, assignments, exams, and problems for Other subjects

Introduction

Quality management comprises three core functions: identifying improvement opportunities, developing and monitoring indicators, and designing or redesigning products and services. The EFQM Excellence Model provides a framework for achieving progress in Total Quality Management (TQM).

The EFQM Model

The EFQM Model is built on the premise that customer satisfaction, employee satisfaction, and a positive societal impact are achieved through leadership in policy and strategy, effective personnel management, efficient resource utilization, and well-defined processes, ultimately leading to business excellence. Each of the nine elements within the model is evaluated and weighted to determine an organization's progress toward excellence.

Self-

Understanding Organizational Charts

The charts are the graphical representation of the organizational structure of a company or organization that reflects, in outline, the position of the areas that comprise it, its hierarchy, lines of authority and advice.

Types of Organization by Nature

This group is divided into three types of charts:

• Microadministrative: They correspond to a single organization, and can refer to it globally or mention any of the areas that constitute it.
• Macroadministrativos: They involve more than one organization.
• Mesoadministrativos: one or more organizations consider a single sector or industry specific. Note that the term mesoadministrativo corresponds to a convention generally used in the public sector but can also be used

The organizational structure is the set of units that divide the work, and the relationships of hierarchy and subordination among its members, which manifest themselves in monitoring and control.

Advantages of a Clear Structure

A well-defined organizational structure avoids confusion by clearly assigning responsibility for results and ensuring tasks are executed effectively.

Delegating Authority

When a person entrusts a task to another and gives them the authority to do it, this is delegating authority.

Delegating is distributing tasks with some degree of authority, but the person who delegated the task remains responsible. When delegating, it's important to ensure the subordinate has the capacity to take authority and apply it successfully.

Before... Continue reading "Understanding Organizational Structure: Key Concepts" »

System Characteristics and Properties

For a system to be considered as such, it must have several interrelated factors and properties characteristic of the system.

Permeability

It is the flexibility of the system, which is neither fully open nor fully closed, allowing it to exchange energy with its environment or context.

Homeostasis (State Similar)

This refers to maintaining a regular operating system while undergoing permanent change processes. It involves mechanisms that allow self-balancing, correcting deviations or failures to ensure survival and growth. If the input level is equal to or greater than the output level, the system will maintain or grow.

Entropy

This represents the process of degeneration or obsolescence experienced by a system.... Continue reading "System Properties: Permeability, Homeostasis, Entropy & More" »

Civil Protection: Protecting People and Property

Civil protection is a system where each country provides protection and assistance to everyone in the face of any type of disaster or accident, while also safeguarding assets and the environment.

Key Tasks:

• Alarm service
• Evacuation
• Enabling and organizing shelter
• Application of blackout measures
• Rescue
• Health services, including first aid and religious assistance
• Fire-fighting
• Detection and marking of danger areas
• Decontamination and similar protective measures
• Provision of emergency accommodation and supplies

Features of Civil Protection

Generally, civil protection involves the management of emergency services at all levels within a country, with the participation of all relevant parties.

More specifically,... Continue reading "Civil Protection: Safeguarding Citizens and Assets" »

Operational Plans for Rescue Teams

1. Introduction

Members of a rescue team have duties and responsibilities to attend to during their work. Furthermore, when assigned to a bathing area, shares to be given or that could occur in this area from the standpoint of safety and aquatic emergency should be taken into account.

These actions are detailed in the Operating Procedures (OPs) and in Emergency Planning (EP).

Although it may seem that the OPs or EPs require extensive coaching, this is not necessarily the case. The OPs and EPs refer to logical actions in the field of Prevention and Intervention.

2. Features of OPs and EPs

In the implementation of OPs and EPs, the following should be considered:

• Realistic and affordable for a quick start.
• Formal but

Self-Actualization

• Personal development and creativity.
• Never satisfied; unlimited abilities.
• Personal satisfaction in work.
• Spiritual needs.

Motivating Factors: Herzberg's Two-Factor Theory

• Herzberg (1960).
• There are two types of factors:
• Motivators: Produce satisfaction on their own.
• Hygiene Factors: Aim to avoid dissatisfaction. Not effective at maintaining long-term work motivation.

Motivating Factors Details

• Related to the work and its content.
• Contentment for themselves.
• Motivational factors include:
  • Recognition.
  • Status.
  • Responsibility.
  • Opportunities for progress.
  • Stimulating work.

Hygiene Factors Details

• Related to the context in which the work is performed.
• The primary source of dissatisfaction.
• Do not inherently maintain work motivation.
• Hygiene factors

Determination of Feasibility

For system projects, feasibility is assessed in three main ways: operationally, technically, and economically. A project must be feasible in all three forms to merit further development. The feasibility study is not a complete system study. Instead, we use the feasibility study to collect raw data for the administration that, in turn, allows them to decide whether to continue the study of the system. The data for the feasibility study can be collected through interviews that are directly related to the problem or opportunity that is being suggested. While it is important to address the right problem, do not spend much time doing feasibility studies because many projects will be required, and only a few should be... Continue reading "System Project Feasibility: Technical, Economic, and Operational Aspects" »

Stages of a Proactive Strategy

Identification of potential risks - Assessment of its probability and its impact on the project - Prioritize by importance - Establish a plan to manage that risk.

4.3. Classification of Risks (Phase 1)

Risks can be included in different categories:

a) Depending on where they occur

1. Project risks: These threaten the project plan itself. If they occur, timing will be delayed and costs will rise. This group includes risks related to resources, project requirements, customer attitude, etc.
2. Technical risks: These threaten the quality and viability of the software and planning accordingly. If this risk occurs, implementation may be impossible or very difficult. This group would include problems of design, implementation, interface,

What is the Teaching Co-op?

The teaching co-op is a set of values, principles, and rules governing the behavior and activities within a cooperative organization. It's based on:

• Equality
• Freedom
• Solidarity

Social Responsibility and BS Implementation

BS (Balance Social) is an organization's commitment to improving the quality of life for its employees, their families, and the community. BS is also a tool for monitoring and measuring the organization's compliance with its Social Responsibility.

Concept of a Generic BS

A generic Social Balance is a management tool for planning, managing, organizing, recording, monitoring, and evaluating an organization's social management against pre-established goals.

Concept of Cooperative BS

Cooperative BS is an instrument... Continue reading "Understanding Cooperative Principles and Social Balance" »