Organizational Learning, Knowledge Management, and Business Intelligence
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Understanding Organizational Learning and Knowledge
Types of Learning: Individual and Team
Team Learning Defined
Capacity of a group to engage appropriately in dialogue and discussion.
Characteristics of Effective Team Learning
- Ability to think insightfully about complex issues and bring together the collective intelligence of a team.
- Ability to provide innovative and coordinated action.
- Ability to share practices and skills between teams in organizations.
Team Learning Styles
- Dialogue: Suspending assumptions, treating members equally, exploring assumptions.
- Discussion: Different views are presented and defended to reach a decision.
Organizational Learning Frameworks
Levels of Learning
- Individual
- Group
- Organization
Ethics in Organizations
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