Formal Hospital Complaint and Personal Biography
Classified in English
Written on in
English with a size of 2.63 KB
Formal Complaint Letter
Hospital Managing Director
Carretera Torrebonica, Terrassa, Barcelona
08227
15 March 2014
Dear Director,
I am writing to formally complain about the treatment I received during my recent four-day stay at your hospital.
First, I would like to express my dissatisfaction with the nursing staff. They were consistently unfriendly and appeared unapproachable. When I required urgent assistance, there were significant delays. Furthermore, the care provided lacked gentleness and compassion; tasks were performed hastily and poorly.
Secondly, I am dissatisfied with the hospital's facilities and conditions:
- Bed Quality: The bed in my room was broken and produced a loud, persistent noise that prevented me from sleeping.
- Utilities: There was