Work Assessment Methods and Cultural Competence
Classified in Psychology and Sociology
Written on in
English with a size of 3.53 KB
Half-Standardized Procedures
- Critical Incident Technique: With different methods, critical incidents are deduced, where the employee's reaction is decisional for success.
- Job Diary: The position holder is asked to report their work activities over a certain period. Instructions can be given in a more or less standardized way.
- Semi-Structured Interview: An interview guideline specifies the frame of course and content of the conversation. The interviewee is given room to use their own words to describe issues.
- Systematic Observation: The working person's behavior and/or the working conditions are assessed. A more precise observation plan specifies what to observe and how to record.
Standardized Procedures
- Questionnaires: Highly standardized. The interviewees