Notes, summaries, assignments, exams, and problems for Other subjects

Quality Management Systems

Traceability

Traceability is the ability to trace the history, application, and location of what is under consideration. It serves to:

• Find where a product is.
• Identify the materials used in the manufacture of a product.
• Demonstrate the performance of planned inspections and tests.
• Find the causes of nonconformities.

Compulsory Procedures

Document Control

A documented procedure defining the controls needed to approve, revise, and update documentation when necessary. Documents must be legible and readily identifiable, ensure that changes are identified, and prevent the use of obsolete documents.

Control Records

A documented procedure defining the controls required to identify, store, protect, retrieve, retain, and dispose of... Continue reading "Quality Management Systems: Traceability, Audits, and Key Processes" »

Organizational Communication Networks

Formal Networks

Formal networks follow the path laid by the hierarchy of roles defined in the organizational plan, encompassing both ascending and descending communication.

Informal Networks

Informal networks emerge within an organization without prior planning and operate outside official channels, often skipping formal protocols.

They are flexible, fast, and can transmit accurate information. Their diffusion does not follow a strict chain, but rather each link tends to form a cluster. A negative attribute is that these networks are sometimes used to spread false rumors.

Communication Flow Directions

Descending Communication

Its primary goal is to convey instructions, orders, and objectives. It is used to motivate,... Continue reading "Communication Flows and Foundational Management Theories" »

Factors Affecting Production Quality

Process Control Issues

Errors can be caused by poor material quality or non-conformity of the materials used.

Production Variables

Key inputs include technology, human resources, processes, electricity, fuel, oil, etc.

Design Control Challenges

Problems were detected arising from the design itself, particularly when specifications were impossible to meet with available resources.

The Imperative of Continuous Improvement

In today's competitive market, achieving excellence is essential. This can only be attained through the continuous improvement of products and/or services.

Insights from Quality Management Pioneers

Great quality gurus include Crosby, Shewhart, Ishikawa, Taguchi, and others, but perhaps most notably,... Continue reading "Deming's 14 Points & Quality Management Fundamentals" »

Item 20: Current Trends in Company Management

20.1 Introduction

In business, there are tangible and intangible activities. An important part of the intangible activities is shaped by the knowledge that the organization and the people who own and integrate this knowledge. This is part of the company's strategy, since it is an integral element in the process of creating value for organizations, whether public or private.

20.2 Knowledge Management

The traditional productive resources (time, labor, and capital), along with information technologies, are transferred by an element that enhances the innovative activity of individuals and organizations: knowledge. Knowledge aims to drive and enhance. Drucker says that the basic productive resource in this... Continue reading "Knowledge Management in Modern Business" »

Security Strategy

The safety officer or consultant designs the security strategy. Based on the security policy set by the board of directors, organizational challenges, and perceived threats from both external and internal environments, they determine long-term goals and objectives, adopt courses of action, and allocate necessary resources. This strategy is a precursor to developing a comprehensive safety program. Ultimately, formulating a strategy is the conviction that operational safety is achievable—a justified belief that a feared event will not occur in the foreseeable future.

Bellacicco's Definition

Bellacicco defined a problem as the gap between the initial state (S0) and the desired end state (S1), characterized by different courses... Continue reading "Hotel Security Strategies: Protecting People, Property, and Operations" »

Differential GPS (DGPS)

The DGPS (Differential GPS) is a system that provides GPS receivers with corrections to the data received from GPS satellites in order to provide greater precision in the calculated position. It was designed mainly due to the introduction of selective availability (SA). The rationale lies in the fact that the errors produced by the GPS system apply equally (or very similarly) to the receivers close together. The errors are strongly correlated in coming receivers.

A GPS receiver fixed on the ground (reference) that knows exactly where it is based on other techniques, gets the position given by GPS, and can calculate the errors caused by GPS compared with its known position. This receiver transmits the error correction... Continue reading "Differential GPS (DGPS): How it Works and Its Benefits" »

Technical Feasibility Study: Analyzing the Production Process

The aim of this study is to verify the technical feasibility of manufacturing a product or delivering a service. Moreover, it analyzes and determines the optimum size, location, investment, and organization required for production.

Production Process

The production process is the technical procedure used in the project to obtain goods and services from inputs. It is identified as the transformation of a series of inputs into products by a particular production function.

Description of the Production Process

The type of production process depends on the type of project or business, as it can be a productive project, a business, or a service. Independent of the type of project, there is... Continue reading "Technical Feasibility Study: Production Process Analysis" »

The Communication Process

Communication is the process where two parties, aided by a medium, exchange a message. This dynamic process connects individuals and social organizations, with media influencing both personal and societal aspects of human life. Every communication act involves persuasion, driven by an underlying intention. Information exists, but communication involves its transmission and reception.

Elements of Communication

1. Sender: The sender's intentions vary, influencing their persuasive power. Different senders have different levels of influence over receivers. Unclear intentions can lead to negative reception.
2. Receiver: The receiver is central to communication. Understanding the receiver's social and psychological context is crucial

Administration

Managers need to be competent to be efficient in their performance.

Key Managerial Powers

• Communication
• Planning and Management
• Teamwork
• Strategic Action
• Globalization
• Self-management

Understanding Organizations

What is an Organization? An organization is a coordinated group of people who work to achieve a particular goal.

What is a Manager? A manager is a person who plans, organizes, directs, and controls the allocation of human resources, financial, and material information in the pursuit of the goals of the organization.

What is Administration? Administration refers to tasks and activities involved in directing an organization in planning, organizing, directing, and controlling.

Types of Managers

Functional Managers

Functional Managers supervise... Continue reading "Effective Management: Skills, Types, and Actions" »