Notes, summaries, assignments, exams, and problems for English

Hotel Industry Challenges

Inspection Failures

If a hotel fails the inspection in two categories, it goes on a six-month trial, at the end of which there is a second inspection.

Staffing Issues

The French hotel industry is facing a nationwide problem of high staff turnover and a shortage of skilled employees.

Improving the Booking System

After deciding that the current booking system was inefficient, a meeting was called to discuss possible improvements.

Customer Service Best Practices

Telephone Etiquette

1. Always make sure to answer all calls quickly. Never let the phone ring more than five times, as that is unacceptable.
2. Take notes when there is a message for a colleague or when names and numbers are given.

Building Relationships

Front-line staff should... Continue reading "Hotel Industry Challenges & Best Practices" »

Right now, only people over eighteen are allowed to Vote. People think that only people over eighteen are mature enough and Actually take political issues seriously. The truth is, they should be able to Vote. At the age of sixteen, it is only 2 years away from eighteen, and that's Not a very big of a difference. Teens also know what is right and wrong, do not Have to wait until eighteen.

That cannot say that after eighteen they can actually Be mature and think properly. There are also some people that are way over Eighteen, but still are not mature and might not be as mature as an Eighteen-year-old. So why make the law eighteen because sixteen year olds Aren't mature enough to vote? Teens have the same opinions and needs as those Who are eighteen.... Continue reading "Law 19983 on" »

Opinion essay: intro/list-arguments/conclusion (linking words: first of all, It seems to me, as I see it, as far as I am concerned)

Used to: habit in the past/past perfect: the action is before the past/past perfect conditional: longer actions/past conditional: an action in progress in the past/past simple: main events

Adjectives vs. Adverbs

Choose the Correct Word (Adjective or Adverb)

1. We lost the match because we didn’t play very (good/well).
2. Tom drove (careful/carefully) along the narrow road.
3. She speaks (perfect/perfectly) French.
4. I was (great/greatly) impressed by their presentation.
5. I was (suddenly/sudden) surprised by Alice.
6. John is an (intelligent/intelligently) student.
7. We didn’t go out because it was raining (heavy/heavily).
8. She speaks English (perfect/perfectly).
9. They seemed (extreme/extremely) satisfied.
10. He looked at me (angry/angrily) when I interrupted him.

Choose the Right Option

1. She denied taking the mobile phone, but no one believed her.
a) take
b) taking
2. You’ve been robbed. Try to put an alarm.
a) to

I had a terrible day yesterday! First, I woke up and got ready, then I had breakfast. After eating, I left for school and waited for the bus, but after 10 minutes it still wasn't there. I took my phone to check the time and realized that my watch wasn't on time. I had to walk to school and arrived late. It put me in a bad mood! In Math class, we had a very difficult test. When I got home, my mom got angry at me for being late to school. To sum up, it was a terrible day! And you, how was your day? What did you do?

Tourism Trends and Insights

Bird-watching Tourism

Experts estimate that avi-tourism (bird-watching) is a fast-growing sector of nature tourism.

Luxury Travel

If you can afford to pay a starting price of £125,000, this is the experience for you.

Spiritual Retreats

Spiritual retreats may be religious or not but usually include meditation techniques.

Tourism Leakage

When money proceeding from tourism leaves a country, it's called leakage.

Cultural Tourism in Europe

Experts predict that cultural tourism will increase in Europe over the next fifteen years since the number of travelers over 55 will grow steadily.

The Malaga Film Festival

The Malaga Film Festival has been going for more than ten years, but it has not yet reached the same international reputation.... Continue reading "Tourism and Hospitality: A Comprehensive Guide" »

Conditionals

First Conditional: Possible Situations

If + Present Simple, Subject + Will + Verb (infinitive)

Example: If I go tomorrow, I'll see Mary. -> Si voy mañana, veré a Mary.

Second Conditional: Imaginary Situations

If + Past Simple, Subject + Would + Verb (infinitive)

Example: If I won the lottery, I'd buy a car. -> Si ganara la lotería, me compraría un coche.

Third Conditional: Imaginary Situations in the Past

If + Past Perfect, Subject + Would + have (always have) + Verb (past participle)

Example: If I had studied more, I would have passed the exam. -> Si yo hubiera estudiado más, habría aprobado el examen.

Reported Speech

• Present Simple: We eat food --> She said they ate food.
• Past Simple: We ate food --> She said that they

Past Simple of Regular Verbs

Example: (not cook) didn't cook

• Visit - visited
• Live - lived
• Try - tried
• Stop - stopped

Sports Vocabulary

• A game: Football, baseball, soccer
• B match: Tennis, ping-pong, boxing
• C race: Swimming

Irregular Verbs

• Sit - sat
• Win - won
• Leave - left
• Lose - lost
• Beat - beat
• Throw - threw
• Catch - caught
• Ride - rode

My father (left)

Who (won)

Mike is... (lost)

Tony (threw)

My brother (rode)

Somebody (sat)

Comparative Forms

Regular

• Cheap - cheaper
• Strange - stranger
• Big - bigger
• Happy - happier
• Popular - more popular

Irregular

• Good - better
• Bad - worse
• Far - farther/further

Vocabulary

• Singer
• Artist
• Photographer
• Waiter
• Journalist
• Actor
• Musician
• Graphic Designer
• Pilot

Superlative Forms