Notes, abstracts, papers, exams and problems of Vocational training

International Trade Glossary

Shipping and Logistics

Cargo

Port of Discharge

Port of Origin

Compete

Consignee

Quote

Contact

Rates

Container Terminal

Reliable

Free of Charge

Shipper

Free of Damage

Unload

Freight Container

Vessel

Guarantee

Volume

Load

Worldwide

Loss

Advantage

Profit

Buyer

Requirements

Ensure

Resale

Export

Risk

Follow-up

Run a Business

Foreign

Secure Transactions

Import

Shipping Arrangements

Investment

Sourcing

Manage Risk

Start a Business

Manufacturer

Supplier

Minimize Costs

Trade

Negotiations

Trust

Delay

Less than Container Load (LCL)

Disadvantage

Middleman

Distrust

On Board

Exclusive Basis

Profit Margin

Foot

Risky

Full Container Load (FCL)

Unreliable

Insecure

Wholesale

Business Telephone Etiquette

Announce

Out of the Office

Ask for Permission

Pleasant

Avoid

Professionally

Call Someone Back

Put

• No training or processes/standardization

• Frederik Taylor: Scientific Labour

• Conduct scientific studies of each job

• Match workers to jobs they're suited for

• Cooperate with workers

• Divide work between workers and managers (i.e. managers don't do the same jobs workers do)

• 'One right way' to do any task, no teamwork

• Fordism: Based on electricity, moved from craft production to mass production

• System based on standardization

• Minimize costs rather than maximize profits

• Vertical integration

• Fayol's 14 Principles of Management: Early theory of management

• Division of work: Dividing work of organization among people to make departments

• Balancing authority and responsibility: Right to give orders shouldn'

Overview: P&C - Property & Casualty

Portfolio of Leading Businesses: Commercial

• Global leader in P&C coverage for businesses of all sizes
• #1 commercial lines insurer in the U.S.

Portfolio of Leading Businesses: Consumer

• Global leader in personal accident and health insurance
• Large personal lines provider globally
• International life insurer focused on Asia

Exceptional Service

• Renowned for service excellence
• Recognized and admired brand

Local Presence Globally

• Operations in 54 countries and territories
• 31,000 employees
• Help clients manage their risks anywhere in the world

Product and Distribution

• Industry-leading P&C products for consumers/businesses

Financial Strength

• Financial strength – AA (S&P) and A++ (Rating Agencies)
• $199.1 billion

- From: Ainhoa Centelles Sánchez

- To: AliExpress

- Dear Sir or Madam,

- I’m writing to inform you about the products I ordered from your company that have not been received properly, there was an error. Also, the order has arrived damaged and in poor conditions.

- I placed the order on 13 February, I bought from your website two pairs of sneakers. However, one pair has a different color that I ordered and the other pair came two sizes bigger and it didn't bring laces as it said in the photo of your website.

- Furthermore, according to your website, orders are transported in good conditions and are insured. As a result of your error, the packaging arrived destroyed and the contents of the package could be seen.

- I am very dissatisfied with the... Continue reading "Issue with Order: Incorrect Color and Size, Damaged Packaging" »

Welcome to IKEA

Introduction

To: All Employees

From: Germán Vargas

Subject: Welcome Introduction

Hello everyone,

My name is Germán Vargas, and I am the new Marketing Director. I'm from Seville, and my previous job was Junior Administrative Assistant at Factory Store, where I managed the administrative tasks for seven years. I'm very excited about moving to Madrid and joining IKEA. I am looking forward to meeting and working with all of you.

Cheers,

Germán Vargas

Office Equipment Quote Request

To: [email protected]

From: [email protected]

Subject: Quote for Office Equipment

Dear Ms. Maria,

Our company is looking for reliable suppliers of office equipment. We would be grateful if you could send us a quote for the items listed below:

• 1 Shredder
• 2 Photocopiers
• 10

Machining and CNC

15—Free—Tied Up---By—should---Take—Thursday—Make—Say—Then—confirm—short—On—until

16---Logistics manager—Outsource---Inventories---Competitive market---Trends---Product cycle times

17—Match these phrases diagram 1B—2E—3G—4I—5D—6A---7C—8F—9H—10J

18---Comparative Adverb---Prints faster---Runs better---Cuts worse---Get up earlier---Drives more carefully---Finished later---Work harder

19-- have—repaired---was—Isoldered—ordered—called-- haven´t had

20—Predictions---Resist---Store---Replace---Perform---Take---Send---Remove---Clean up---Wear---Stop

Possibilities 2-Steel springs. He wants them made in plastic

Exercise 4- (1 d) (2a) (3c) (4b) (5e)

21---True—False---True---False---False-... Continue reading "Machining and CNC: Processes, Techniques, and Applications" »

Present Continuous

Actions that are happening now.

• Add -ing to the verb (e.g., I am talking, he/she/it is eating, you/we/they are talking).

Present Simple

Actions that happen regularly or habitually.

• For I, you, we, and they, use the base form of the verb (e.g., talk, eats, learn).
• For he, she, and it, add -s to the verb (e.g., talks, eats, learns).
• For questions, use do/does and do not add -s (e.g., Do you talk?, Does he eat?).
• For negatives, do not add -s (e.g., I don't talk, he doesn't learn).
• Use time expressions (e.g., always, usually, often, sometimes) before the verb.

Present Perfect

Past actions that have relevance to the present.

• For I, you, we, and they, add have.
• For he, she, and it, add has.
• Affirmative: I have (I've) talked to Peter, they have

The story take place in EEUU, in the Warren’s house. Annabelle is an American horror film directed by John R. Leonetti and written by Gary Dauberman. Starring Annabelle Wallis and Ward Horton, it was released on October 3, 2014 in the United States.

John Form has found the perfect gift for his pregnant wife, Mia: an antique doll in a sparkling wedding dress; however, Mia will not be able to enjoy her gift very much. One terrifying night, members of a satanic cult invade their home and attack the couple. In addition to sowing terror and spilling blood in their wake, they invoke an evil entity that will cause even greater misfortunes and that has possessed the body of Annabelle.

In my opinion I think this movie has a very good plot and is very... Continue reading "A body is placed in a certain airstream" »

Common Phrasal Verbs:

• To step in for somebody: substitute for someone
• To come up with: elaborate
• To jump at: seize an opportunity
• To take on: assume
• To hang around: spend time in a place
• To help out: assist in a particular way
• To cheer somebody up: become less sad
• To end up: finish in an improvised way
• To run out: deplete resources
• To settle in: get accustomed to something new
• To catch up with: arrest/meet
• To cut back on: reduce
• To get in with: join a group
• To pay off: finish paying something
• To track somebody down: find somebody
• To turn up: appear
• To meet up: come together
• To bring about: make some changes happen

Common Idioms:

• Come out of the blue: unexpected
• Fell into place: go exactly as you wanted
• Go downhill: getting worse for moments
• On the cards: predictable
• The

Essential English Vocabulary

Remember: Always state the minutes and then the hour.

Example: It's twenty-five to five.

Modal Verbs

• Possibility
  • Can/Can't (to be able to/to know how to)
  • Could/Couldn't (was able to/could for formal requests)
• Advice
  • Should/Shouldn't (ought to)
  • Ought to (should)
• Obligation or Prohibition
  • Have to/Don't or Doesn't have to (must)
  • Must/Mustn't (to have