Fundamentals of Operations Management and Business Functions
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Defining Operations Management (OM)
Operations Management (OM) manages the resources and the transformation processes needed to produce the company's products and services. It involves managing people, machines, and information. OM is the business function responsible for planning, coordinating, and controlling the resources needed to produce products and services for a company.
Key Decisions Operations Managers Make
Operations managers must plan the production schedule. This entails deciding how much to produce and in what order. This information is used:
- To make purchasing and staffing decisions.
- Operations managers must manage inventory.
- They must arrange the inventory in the warehouse.
- Operations managers must also manage quality levels.