Notes, summaries, assignments, exams, and problems for Teaching & Education

Work and Education Vocabulary

• Apply for a job - trobar feina
• Claim benefits - reclamar beneficis
• Do a course - fer un curs
• Do a degree - fer una carrera
• Do an assignment - fer una assignació
• Do business - muntar un negoci
• Do your homework - fer els deures
• Drop out - abandonar
• Get a job - aconseguir feina
• Get fired - ser acomiadat
• Get good - millorar / fer-se bo
• Bad grades - notes dolentes
• Get paid - rebre el pagament
• Get promoted - ser promogut
• Graduated from - graduat en...
• Leave school - deixar l'escola
• Pass an exam - aprovar un examen
• Pass with flying colors - aprovar amb matrícula d'honor
• Pass your driving test - aprovar l'examen de conduir
• Start a business - muntar un negoci
• Start a career - començar una carrera
• Start work - començar a treballar
• Teach yourself

IKEA Customer Service: Complaint Handling

A: Hello, IKEA, Mary Black speaking. How may I help you?

B: Hello, this is Carlos Cotta from Notary's Office. I'm afraid I have a serious complaint. I would like to speak with Mr. X, please.

A: Okay, I will put him through. Wait a moment, please.

C: Hello, Mr. X speaking. How can I help you, Mr. Cotta?

B: Hello, Mr. X! I ordered some furniture and I have received the wrong furniture.

C: I apologize most sincerely, Mr. Cotta. Please give me the order details, and we'll replace the correct furniture within 24 hours. We will also send you a discount for future orders.

B: Okay, thanks. I hope this won't happen again.

C: I'll be in touch with you, Mr. Cotta, in the next few hours to confirm that everything is all... Continue reading "IKEA Customer Service: Handling Complaints & Workplace Vocabulary" »

Intriguing Reads: A Collection of Diverse Articles

Culture and Travel

The Da Vinci Code

Pieces of an Ancient Culture

Meeting an Old Friend

Michael Palin: The “Travelling Comedian”

Svalbard – The Land Beyond the North Cape

Living in Greenland

Smiling Indians

Norwich

U.S. National Parks: Yellowstone

The Mystery of Jim Thompson

Karen Blixen

Animals and Environment

Animal Rights

Save the Animals

A Better World

Building for a Better World

Counting the Bugs and Bacteria

Is Life in the Outback Compatible

Technology and Science

Annoying Cell Phones?

Do You Get on Well with Your Smartphone?

Are We Alone in the Universe?

Telepathy

Food in Space

Are Insects the Future of Food?

Does Handwriting Have a Future?

Education in the 21st Century

We’ll Be on Mars Again

Sports and Recreation

A

ZERO CONDITIONAL

If + Present Simple + Present Simple

USE a general truth or fact

FIRST CONDITIONAL

If / Unless + Present Simple + will + base form of verb

USE an action that is likely to happen in the future. If the economy improves, unemployment will end.

SECOND CONDITIONAL

If / Unless + Past Simple + would + base form of verb

USE a hypothetical or imaginary situation in the present or future.

THIRD CONDITIONAL

If + Past Perfect Simple + would have + past participle

USE an impossible or unfulfilled situation in the past

Passive Voice

Present Simple: am / is / are + past participle

Millions of birds are killed by cats every year.

Past Simple: was / were + past participle

Dinosaurs were wiped out more than 65 million years ago.

Future Simple: will be + past

Should Teachers Worry if VYL Students Understand but Speak Little English?

No. If students are very young learners (VYLs), limited speaking is normal. It's a phase in language acquisition. Teachers can encourage speaking as students get older.

Why Are Top-Down Listening Skills Difficult for VYLs?

Top-down listening skills are harder to develop because VYLs typically learn English through a bottom-up approach (lexical recognition). They don't spontaneously use mental schemata and prediction skills due to limited experience and knowledge.

Features of Effective Teacher Talk with VYLs

• Eliciting, recasting, repeating
• Effective voice modulation: chunking, intonation, stress
• Grading language appropriately
• Engaging voice
• Using supporting gestures, visuals,

Marketing and Public Relations Terms

Celebrity Endorsement

Celebrity endorsement is the process where a famous person publicly uses, recommends, or is otherwise associated with a particular brand.

Demographic

A demographic is a part of a population that can be treated as a group for marketing purposes, defined by factors such as age or income.

Endorsement

An endorsement is a statement made by a famous or important person saying that they use and like a particular product.

Information Sheet

An information sheet is a piece of paper giving details about an item, usually a product.

Press Release

A press release is a written statement that gives information to be broadcast or published.

Press Kit

A press kit is a pre-packaged set of promotional materials distributed... Continue reading "Marketing Terms: Celebrity Endorsement & PR" »

Robert F. Kennedy

Robert F. Kennedy was the younger brother of John F. Kennedy, who served as president from 1961 until his assassination in 1963. As Attorney General, Robert Kennedy was a strong supporter of the civil rights movement. In April 1968, while running his own campaign for president, he gave this eulogy on the evening of King's assassination. Just two months later, Robert Kennedy was himself killed by an assassin's bullet.

April 4, 1968

TEAM WORK

TEAM WORK: Can you imagine a school that works with a team work system? Well, I can. Today, in the school there is a new way of teaching where school goals are decided among all teachers. In this way students get better results.

Benefits of Cooperative Learning

First of all, I think is great idea replacing the old ways of teaching for cooperative work system. Cooperative learning is presented as one of the tools that starts and develops the transmission of these essential values for life in society.

Cooperative learning promotes coexistence from accepting differences, while remaining a powerful integration tool, understanding and inclusion, along with a methodology which seeks to ensure quality learning. In this method working with projects... Continue reading "Benefits of Cooperative Learning in Schools" »

Here......There, This......That, these.....Those, now.......Then, next week......The following Week, today.......That day, tonight.......That night, tomorrow.......The Following day, yesterday......The day before, last week.......The week before.

Vocabulary: PR involves building good relationships with all the stakeholders in an Organisation. The best PR strategies are based on effective relationship Marketing. In Asia there is a long tradition of this kind of approach to business, but it is important to develop transparency and integrity. This means Not only openness, but also accountability, which means taking responsibility For decisions. A further dimension to effective PR is a commitment to ethical Standards, which includes a continual... Continue reading "Is there juristification for any business to be excused and ethical responsibility" »