Mastering Business Communication and Planning Concepts
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Communication Process
Communication is the process of transmitting information from one person to another, which is then shared by both. For communication to occur, it is necessary that the information recipient receives and understands it. If the information is simply transmitted but not received, then it was merely disclosed.
Types of Communication
- Verbal Communication: This may be oral or written, meaning when you use words when speaking or when writing.
- Nonverbal Communication: This may involve gestures, looks, posture, whether conscious or not. The goal is not to explain verbally what is meant or what one is thinking, but rather to use other means of communication such as signs, figures, objects, colors, or visual symbols.
Diagrammatic Representation:
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