Statistical Process Control Charts and Business Value Metrics
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Customer Value: (Quality, Time, Flexibility, Customer Experience, Innovation) / Price
Sustainability Paradigms: Economic (Viable, Equitable), Environment (Viable, Bearable), Social (Bearable, Equitable)
- Efficiency (Optimization), Differentiator (Innovation), Driver (Motivation) | - Audits (Assess Sustainability Performance)
Table 7.3: Factors for Calculating Three-Sigma Limits for the X (Bar) Chart and R-Chart
| Size of Sample (n) | Factor for UCL and LCL for X (Bar) Charts (A2) | Factor for LCL for R-Charts (D3) | Factor for UCL for R-Charts (D4) |
|---|---|---|---|
| 2 | 1.880 | 0 | 3.267 |
| 3 | 1.023 | 0 | 2.575 |
| 4 | 0.729 | 0 | 2.282 |
| 5 | 0.577 | 0 | 2.115 |
| 6 | 0.483 | 0 | 2.004 |
| 7 | 0.419 | 0.076 | 1.924 |
| 8 | 0.373 | 0.136 | 1.864 |
| 9 | 0.337 | 0.184 | 1.816 |
| 10 | 0.308 | 0.223 | 1.777 |
*A sample is out of control if its value falls below the LCL or above the UCL*
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