Tourism Arbitration Procedures and Strategic Planning
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Arbitration and Conflict Resolution in Tourism
The Arbitration Act serves as a mechanism that directly addresses tourism advertising and resolves conflicts between tourists and service providers. It resolves disputes definitively, as a rule, by dictating an arbitration award. This award is equivalent to a mandatory sentence and is comparable to a court order. It acts as a court of law, offering a rapid procedure compared to standard court proceedings, and it is free of charge.
Composition of the Arbitration Board
The solution is determined by an arbitration board composed of three people: a President belonging to the public administration, a representative of employers, and a representative of users. They resolve the conflict by a majority vote... Continue reading "Tourism Arbitration Procedures and Strategic Planning" »