Complaint Response: Addressing Service Issues and Seeking Resolution
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From, to, Dear sir/madam, dear mr.
I am writing to inform you of the numerous complaints we hacve received in The last three months with reference to your service. Most of our custmer Coincide in the same problems therefore we think convenient to inform your Company, so that you find a solution for that terrible situation.
First of all, when they came to the airport, they found that there was Nobody to meet them. We have reconciled that they payed the transport to hotel. They have complained about the excursions to (Picos de Europa), the majority of Time is established an hour and always they have been late to gathering them And when they arrived to the place, they hope for the guide that realizes the Hiking with them.
Futhermore, in the (Prado... Continue reading "Complaint Response: Addressing Service Issues and Seeking Resolution" »