The Evolution and Process of iMarketing: Creating Value and Building Relationships
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iMarketing: Creating Value and Building Relationships
iMarketing is a process by which companies create value to satisfy customer needs through strong and long-lasting relationships with them, and capture value from them in return, ensuring enough profit. Strategic marketing is about the analysis and search for opportunities in the market, taking as a starting point the mission and the competitive advantage. Operational marketing is about the specific action plan that is designed and implemented to achieve strategic objectives or goals with proper management of allocated resources and within a defined framework.
Evolution of Marketing
- Production concept (1920): Demand exceeds supply, attractive prices and availability, focus on efficiency, passive