Organizational Structures and Communication Fundamentals

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Types of Organizational Structures

According to the chart:

Horizontal Structure

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Vertical Structure

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Circular Structure

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Hierarchical Characteristics

  1. Linear Organization Chart: The most widely used model; it clearly displays the basic hierarchy of the company in a generic format.
  2. Functional Organization Chart: A more concrete model that highlights the specific tasks assigned to each hierarchical level.
  3. Departmental Organization Chart: The most detailed model, illustrating departments across functional lines.

Types of Human Group Organizations

These groups exist both within and outside the company.

Formal Organization

This is the organizational structure planned by company leadership to achieve specific business objectives. The human resources department is responsible for designing this hierarchical arrangement, taking into account the characteristics of its members.

Characteristics of Formal Organization:

  • Planned by company management.
  • Represented through organizational charts.
  • Rigid structure.
  • Defined roles and responsibilities for every individual.
  • Includes a set of structured rules and sanctions.

Informal Organization

This structure emerges spontaneously, driven by charismatic workers rather than professional tasks. It is highly flexible and not based on formal training.

Features of Informal Organization:

  • Spontaneous emergence.
  • Flexible structure.
  • Linked to the charisma of specific individuals.
  • Can act as a breeding ground for rumors, which may be a disadvantage for formal company announcements.

The informal organization is equally or more important than the formal one, as it creates bonds of friendship between workers and generates added motivation that can increase productivity.


Communication Fundamentals

Elements of Communication

  • Issuer: The person who sends the message.
  • Receiver: The person receiving the message. Note that in a conversation, the receiver often becomes the transmitter.
  • Message: The purpose of the transmission, transformed by the issuer through a code.
  • Code: The signs and rules that must be understood by both the sender and the receiver.
  • Channel: The medium through which the message is transmitted (e.g., speech, email, or message board).

The Communication Process

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If there is no feedback, the communication process is incomplete, as we cannot confirm if the message was captured by the receiver.

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