Office Communication and Workplace Procedures
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Office Communication and Procedures
Reading: Employee Notices
- Dates: 31st August, 2nd September, 3rd September.
- Departments: Cleaners, Human Resources, Marketing.
- Tasks: Update phone list, clean kitchens.
Listening: Office Conversations
- Topics: Customer service, cafeteria locations, new employee orientation.
- Inquiries: Computer technical issues, meeting with Mr. Greenaway, marketing department roles.
Reading: Office Notices
- Equipment: Photocopiers, office supplies.
- Facilities: Kitchen access for tea and coffee, IT department location, conference room directions.
Listening: Professional Interactions
- Roles: Computer programmer, sales representative, administrative assistant.
- Tasks: Checking emails, contract management, scheduling meetings.
Reading: Email Correspondence
- Topics: Marketing conference, new catalogues, bank statements, air conditioning repairs.
- Actions: Photocopying documents, requesting quotes, scheduling absences.
True or False: Workplace Efficiency
- Objectives: Improving efficiency, building layout, department head responsibilities.
- Scheduling: Meeting times, equipment upgrades, drinks machine locations.
Listening: Employee Feedback
- Topics: Document settings, mail room procedures, colleague introductions.
- Observations: Welcoming environment, previous experience, delivery schedules.