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ñ6Dear Sir or Madam,

I ordered a new tablet computer (a Gamma Pi 8 Pro at 187.50) from your website on 5th February. My order was placed at 18:30 and I received a confirmation email.The money was taken from my account the next day.

Unfortunately, when the tablet arrived it had been damaged and the screen was cracked. When I called your Customer

Help Line, I was told that I had to send it back.I sent it back immediately, but I still haven't received a replacement.

I would appreciate it if you could send a replacement or refund my money within one week. I have never had any problems using your website before and am disappointed

this has not been resolved sooner. I look forward to your reply and a quick resolution to this problem.

Tours faithfully

Maggie Hall