IT Infrastructure Upgrade Checklist
Classified in Computers
Written on in 
English with a size of 3.36 KB
Garage Programmer
System Codes:
E-O-C-O-S-HL-M-RR-R-C-R-L
I-P-E-M-C
I-S-T-C-Q-H-C-R-P-S
Three Weeks Prior
- Ensure schedules have been confirmed and agreed upon with the client.
- Ensure the number of clients scheduled matches the site upgrade plan.
- Prepare client notice:
- Instructions for backing up files and data.
- Instructions for backing up Outlook data (.pst, .ost, and contacts).
- Instructions for favorites.
- How-tos for the new platform and/or application.
- Notices regarding known errors.
Two Weeks Prior
- Get client notice translated through WBRO, if required.
- Update client notice with French text, if required.
- Request client notice distribution through the OR-IT Service Desk.
- Review client schedule and determine inhibited applications or devices, if any.
- Create an SD request case.
One Week Prior
- Verify client notice is distributed to affected clients; if not, ensure follow-up with the OR-IT Service Desk.
- Ensure all required application media is available for the installation procedure.
24 Hours Before
- Local IT upgrade meeting.
- Ensure adequate IT support.
Day of Upgrade
- Perform upgrade.
- Conduct client orientation session.
- Leave a drop sheet on the client's desk.
Post-Migration
- IT walk-around.
- Update asset record.
- Report variances and issues to the project lead.
Garage Programmer
System Codes:
E-O-C-O-S-HL-M-RR-R-C-R-L
I-P-E-M-C
I-S-T-C-Q-H-C-R-P-S
Three Weeks Prior
- Ensure schedules have been confirmed and agreed upon with the client.
- Ensure the number of clients scheduled matches the site upgrade plan.
- Prepare client notice:
- Instructions for backing up files and data.
- Instructions for backing up Outlook data (.pst, .ost, and contacts).
- Instructions for favorites.
- How-tos for the new platform and/or application.
- Notices regarding known errors.
Two Weeks Prior
- Get client notice translated through WBRO, if required.
- Update client notice with French text, if required.
- Request client notice distribution through the OR-IT Service Desk.
- Review client schedule and determine inhibited applications or devices, if any.
- Create an SD request case.
One Week Prior
- Verify client notice is distributed to affected clients; if not, ensure follow-up with the OR-IT Service Desk.
- Ensure all required application media is available for the installation procedure.
24 Hours Before
- Local IT upgrade meeting.
- Ensure adequate IT support.
Day of Upgrade
- Perform upgrade.
- Conduct client orientation session.
- Leave a drop sheet on the client's desk.
Post-Migration
- IT walk-around.
- Update asset record.
- Report variances and issues to the project lead.