Hospital Admission and Patient Care Protocol: Complete Reference

Hospital Center for Patients with Chronic Illness and Elderly Care

Situations that surpass the capacities of primary health care services.

Admission Services

In the hospital, attention is dedicated to administrative barriers of admissions and high follow-up.

Regular Admission Steps

• 1st: Greet, review, and present.
• 2nd: Ensure it is the correct room.
• 3rd: Accompany the patient.
• 4th: Present the companion.
• 5th: Explain the call bell and its use.
• 6th: Clarify regarding personal objects.
• 7th: Offer help if needed.
• 8th: Provide information about their rights, norms of the center, organizational dependency, hospital service, what they can use, and the hospital safe.
• 9th: Ask about their customs and needs to adapt care to their illness.
• 10th: Inform that someone will come to discuss medication.
• 11th: Ensure everything is well.
• 12th: Record the admission.

Emergency Admission Protocol

• Assess vital needs.
• Verify that treatment is followed correctly.
• Inform the patient and companions.

Discharge Protocols

Cure and Discharge Steps

• 1st: Report to the patient.
• 2nd: Ensure family members know how and when to take medication.
• 3rd: Provide the necessary paperwork.
• 4th: Prepare the patient for departure.
• 5th: Verify transport arrangements.
• 6th: Inform the supervisor that the patient is leaving.
• 7th: Prepare the room for the next patient.

Transfer to Another Center

• 1st: Make contact.
• 2nd: Coordinate with the other center.
• 3rd: Verify that the receiving party is informed.
• 4th: Prepare what is necessary.
• 5th: Ensure probes or serums are secure.
• 6th: Accompany the patient.
• 7th: Document the transfer.
• 8th: Prepare the room.

Environmental and Room Standards

• Patient Room Temperature: 20°C to 25°C
• Operating Rooms Temperature: 25°C to 28°C
• Illumination: Sunlight, general light, concentrated light, and pilot light.
• Ventilation: Air renewal, reduced-flow germ concentration, and dilution of bad odors.

Odor Prevention and Cleanliness

• Keep the room and bed clean.
• Properly dispose of and clean bedpans and toilet bowls immediately after use.
• Quickly clean basins and ventilate the room after treatments.

Patient Room and Unit Specifications

The patient unit is the assembly formed by the area occupied by the patient and the corresponding equipment.

Individual Rooms

Reserved for terminal patients, those requiring isolation due to contagious illnesses, patients whose condition may disturb others, or private hospital paying patients.

Room Furniture and Equipment

• Bed
• Bedside table
• Over-bed table
• Chair
• Armchair
• Wardrobe
• Lighting
• Curtains

Most Used Medical Supplies

• Bedpan and urinal
• Washbasin
• Sterile container
• Items for personal body hygiene