Essential Business Logistics and Payment Vocabulary

Logistics and Order Management

• 1. To guarantee next-day delivery: To promise officially that a product will be delivered the day after it is ordered.
• 2. To ship / To deliver: To send purchased goods to customers at their address.
• 3. To check (carefully): To examine something in order to make sure it is correct, available, or satisfactory.
• 4. In stock / Available: Available and ready to be sold or used.
• 5. To meet (customer demand): To successfully provide the quantity or quality of products that customers want.
• 6. (Placing) orders: The act of requesting or buying products from a company.
• 7. To enquire: To ask for information, especially in a formal or polite way.
• 8. To process (orders): To carry out all the necessary steps to prepare and send customer purchases.
• 9. To transport: To move goods or people from one place to another.
• 10. To quote (lower prices): To offer or state a reduced price for a product or service.
• 11. To track (their shipment): To follow the progress and location of a delivery in real time.
• 12. Forecasting systems / Predictions: Predictions about future events, especially based on data or trends.

Payment and Financial Terms

• 1. Total: The full amount that must be paid for a product or service.
• 2. Discount: A reduced price offered under certain conditions.
• 3. Charge: To ask for money for a product or service.
• 4. Monthly: A regular payment made every month.
• 5. Payment in advance: Money paid before receiving goods or services.
• 6. Forms of payment: Different ways in which a customer can pay.
• 7. Accept / Take: To officially agree to receive a type of payment.
• 8. VAT: A tax added to goods and services.
• 9. Instalments: A payment made in several smaller parts over time.
• 10. Cash: Physical money in the form of coins and notes.
• 11. Credit card: A card used to pay now and repay later.
• 12. Payment in arrears: A payment made after receiving goods or services.
• 13. Due date: The final date when a payment must be made.
• 14. Cheque (Check): A written order to a bank to pay money from your account.
• 15. Online payment: A way of paying using the internet.
• 16. Mobile payment: A way of paying using a smartphone or mobile device.
• 17. Debit card: A card used to pay directly from your bank account.
• 18. Payment in advance: Payment made before goods or services are received.
• 19. Point of sale: The place or system where a transaction is completed.
• 20. Bank transfer: A method of transferring money directly between bank accounts.
• 21. Payment platform: An online service used to send and receive money (e.g. PayPal).
• 22. Swipe: To move a card across a reader to make a payment.
• 23. Tap to pay: To pay by touching a card or device on a reader.