Emotional intelligence capabilities

11 .- In the various working groups is a process of psychological accommodation forms and systems of work to produce a reaction against the innovations, because every system has a tendency to stay in balance.

-Causes: habits created, fear of the unknown, comfort.

-Consequences: indifference and lack of collaboration projects discourage, anticipation of possible negative effects, an emphasis on positive aspects of obstacles that are the consequence of errors.

- Pattern: consider the recipients, well defined objectives, avoid unnecessary changes, highlight advantages in contrast, accept criticism and fix flaws.

12 .- worker attitudes to the changes: flexible (not rigid), openness to change (not close), always positive, creative, minimize fear, patience, motivation, cooperation / collaboration and use our emotional intelligence.

Attitudes of the Head: communicating, training, no unnecessary changes, highlight the benefits of the changes and clearly mark the targets.

6 .- The group is the group of people united by a series of links and a common organization. A working group is one whose organization links components around work-related interests. The components of the groups are in a status and has roles: the interaction between people that are giving rise to situations such as competition and leadership positions.

While the team is a cohesive group with common goals. In it, individual interests are met through the achievement of common goals. I very cohesive teams get better results than those that would have gotten the sum of its members.

7 .- The synergy is the growth potential provided by the excellent team cohesion, which means that results are improved thanks to the good rapport of the group.

8 .-

1) Integrity

2) Self-confidence

3) Innovativeness

4) Flexibility and responsiveness

5) transmit and listen

6) delegate

7) Direct, do not send

8) Long Term Vision

9 .- intraemprendores are those who innovate and develop opportunities within the business.

Some ideas for encouraging the creativity are:

"Congratulations to award incentives, ...

One-stop appropriating others' ideas

-To emphasize the developer of an idea

10 .- It should be merit to be first with congratulations, incentives and promotion materials in the career.

To avoid a competitive environment that one is appropriating others' ideas, which would be very demotivating, it aims to create communication systems where interference-free proposals reach the bodies.

When the implementation of an innovation is important benefits to the company, it must involve to some extent the employee that he had the idea.