Consumer Behavior, Economic Models, and Market Dynamics

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Consumer buying behaviour is mainly classified into four types:

1. Complex Buying Behaviour

The product is expensive.

Example: Buying a car, laptop, or house.

2. Dissonance-Reducing Buying Behaviour

High involvement but few differences between brands.

3. Habitual Buying Behaviour

Low involvement and frequent purchases.

4. Variety-Seeking Buying Behaviour

Low involvement but significant differences between brands.

Consumer Product Classifications

  • Convenience Products: Bought frequently and with minimum effort. Examples: Milk, bread, soap, toothpaste.
  • Shopping Products: Bought after comparison of price, quality, and features. Examples: Clothes, shoes, furniture, electronics.
  • Specialty Products: Unique products with strong brand loyalty. Examples: Branded cars, designer clothes, luxury watches.
  • Unsought Products: Products that consumers do not think about buying normally. Examples: Life insurance, fire extinguishers.

Economic Models of Household Consumption

  • Absolute Income Hypothesis (AIH): As income increases, consumption also increases.
  • Relative Income Hypothesis (RIH): Consumption depends on income relative to others.
  • Permanent Income Hypothesis (PIH): Consumption depends on long-term (permanent) income.
  • Life-Cycle Hypothesis (LCH): Consumption depends on lifetime income and stages of life.

Consumption Patterns

Pattern TypeMain Idea
Food PatternHigher in low income
Non-Food PatternIncreases with income
Engel’s LawFood % decreases with income
Rural vs UrbanBasic vs modern spending
Income-BasedNecessities to luxury

Types of Economic Indicators

  • Leading Indicators (Future): Show what may happen in the future.
  • Lagging Indicators (Past): Show what has already happened.
  • Coincident Indicators (Present): Show the current condition of the economy.

Steps in the Buying Process

  1. Need Recognition: Consumer realizes a need or problem.
  2. Information Search: Consumer looks for information about products.
  3. Evaluation of Alternatives: Comparing different brands or products.
  4. Purchase Decision: Final decision to buy a product.
  5. Post-Purchase Behaviour: Feeling after buying the product.

Financial Management

Financial management means planning, organizing, directing, and controlling the financial activities (money) of a business or individual.

Common Types of Advertising Fraud

  • False Claims
  • Exaggeration (Puffery)
  • Hidden Information
  • Bait and Switch
  • Fake Testimonials

Government Policies for Consumer Well-Being

PolicyPurpose
Consumer ProtectionLegal safety
Price ControlFair pricing
PDSAffordable goods
Quality ControlSafe products
AwarenessEducated consumers

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