Consumer Behavior, Economic Models, and Market Dynamics
Consumer buying behaviour is mainly classified into four types:
1. Complex Buying Behaviour
The product is expensive.
Example: Buying a car, laptop, or house.
2. Dissonance-Reducing Buying Behaviour
High involvement but few differences between brands.
3. Habitual Buying Behaviour
Low involvement and frequent purchases.
4. Variety-Seeking Buying Behaviour
Low involvement but significant differences between brands.
Consumer Product Classifications
- Convenience Products: Bought frequently and with minimum effort. Examples: Milk, bread, soap, toothpaste.
- Shopping Products: Bought after comparison of price, quality, and features. Examples: Clothes, shoes, furniture, electronics.
- Specialty Products: Unique products with strong brand loyalty. Examples: Branded cars, designer clothes, luxury watches.
- Unsought Products: Products that consumers do not think about buying normally. Examples: Life insurance, fire extinguishers.
Economic Models of Household Consumption
- Absolute Income Hypothesis (AIH): As income increases, consumption also increases.
- Relative Income Hypothesis (RIH): Consumption depends on income relative to others.
- Permanent Income Hypothesis (PIH): Consumption depends on long-term (permanent) income.
- Life-Cycle Hypothesis (LCH): Consumption depends on lifetime income and stages of life.
Consumption Patterns
| Pattern Type | Main Idea |
|---|---|
| Food Pattern | Higher in low income |
| Non-Food Pattern | Increases with income |
| Engel’s Law | Food % decreases with income |
| Rural vs Urban | Basic vs modern spending |
| Income-Based | Necessities to luxury |
Types of Economic Indicators
- Leading Indicators (Future): Show what may happen in the future.
- Lagging Indicators (Past): Show what has already happened.
- Coincident Indicators (Present): Show the current condition of the economy.
Steps in the Buying Process
- Need Recognition: Consumer realizes a need or problem.
- Information Search: Consumer looks for information about products.
- Evaluation of Alternatives: Comparing different brands or products.
- Purchase Decision: Final decision to buy a product.
- Post-Purchase Behaviour: Feeling after buying the product.
Financial Management
Financial management means planning, organizing, directing, and controlling the financial activities (money) of a business or individual.
Common Types of Advertising Fraud
- False Claims
- Exaggeration (Puffery)
- Hidden Information
- Bait and Switch
- Fake Testimonials
Government Policies for Consumer Well-Being
| Policy | Purpose |
|---|---|
| Consumer Protection | Legal safety |
| Price Control | Fair pricing |
| PDS | Affordable goods |
| Quality Control | Safe products |
| Awareness | Educated consumers |
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