How to Write a Formal Complaint Letter for Defective Products
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Formal Complaint: Faulty Headphones
To: [email protected]
From: [email protected]
Subject: Complaint about Faulty Headphones
Dear Sir or Madam,
I am writing to express my strong dissatisfaction with the product I purchased from your online store last Tuesday, 19th November. I believe it is important to inform you about the issues I have experienced so that they can be properly addressed.
Reported Issues
- Damaged Hardware: The headphones (Reference No. 58492-B) arrived with a non-functional left speaker.
- Quality Control Failure: Despite claims that the item was “carefully tested before shipping,” the product arrived unusable.
- Poor Customer Support: I was promised assistance within 24 hours, but three days have passed without