Notes, summaries, assignments, exams, and problems for Other subjects

Stages of a Proactive Strategy

Identification of potential risks - Assessment of its probability and its impact on the project - Prioritize by importance - Establish a plan to manage that risk.

4.3. Classification of Risks (Phase 1)

Risks can be included in different categories:

a) Depending on where they occur

1. Project risks: These threaten the project plan itself. If they occur, timing will be delayed and costs will rise. This group includes risks related to resources, project requirements, customer attitude, etc.
2. Technical risks: These threaten the quality and viability of the software and planning accordingly. If this risk occurs, implementation may be impossible or very difficult. This group would include problems of design, implementation, interface,

What is the Teaching Co-op?

The teaching co-op is a set of values, principles, and rules governing the behavior and activities within a cooperative organization. It's based on:

• Equality
• Freedom
• Solidarity

Social Responsibility and BS Implementation

BS (Balance Social) is an organization's commitment to improving the quality of life for its employees, their families, and the community. BS is also a tool for monitoring and measuring the organization's compliance with its Social Responsibility.

Concept of a Generic BS

A generic Social Balance is a management tool for planning, managing, organizing, recording, monitoring, and evaluating an organization's social management against pre-established goals.

Concept of Cooperative BS

Cooperative BS is an instrument... Continue reading "Understanding Cooperative Principles and Social Balance" »

Understanding Publicity

Publicity refers to news generated about an organization through media outlets. This information concerns the company; however, it can be either highly positive or negative. It offers a distinct advantage: cost-effectiveness, as the media coverage isn't directly paid for. However, the significant drawback is the lack of control over the message. For example, if an elephant tramples flowers in a park bearing a notice, newspapers might report this fact, generating publicity.

Michael Ray's Hierarchy of Effects Theory

Based on the Theory of Hierarchy of Effects by Michael Ray, this theory posits three primary sequences of knowledge, attitude, and behavior concerning persuasion:

• When personal involvement (attitude) is low and

Retail Establishment Location and External Presence

External Animation refers to elements located on the outside of the retail outlet designed to draw the attention of potential customers.

Strategic Factors for Establishment Location

Selecting the location of an establishment is crucial. It dictates the potential clientele, the product offering, and pricing strategy. Key factors that must be taken into account when placing a retail establishment include:

• Accessibility: Ensuring good communication and transport links for easy access to the establishment.
• Potential Customers: Analyzing the demographics and volume of residents and traffic in the area.
• Urban Development: Understanding how future urban planning and development will affect the facility.

Lifeguard Surveillance: Core Principles

Monitoring is the task that occupies most of a lifeguard's time. Throughout their shift, many minutes are spent near the water, with the rescuer alert to any eventuality that may require intervention. When establishing a monitoring system, it must adhere to several key aspects to ensure maximum effectiveness:

• Number of lifeguards
• Location of the lifeguard station
• Static or dynamic monitoring
• Strategies for area control
• Surveillance shifts

Lifeguard Staffing: Determining Optimal Numbers

Lifeguard numbers should be determined based on:

• Configuration and size of the swimming area to cover (e.g., number of pools, their layout)
• Number of users
• Available equipment (e.g., high chairs, first aid stations)
• Activities taking

Strategic Management Unit

Strategic management is defined as the process followed to ensure that an organization has an appropriate organizational strategy and benefits from its use. Equally important is implementing this discipline in organizations because, through this process, a sequence is followed, including the definition of a mission, the processing of that mission into clear goals and objectives, and defining and implementing a consistent organizational structure.

The implementation of this discipline brings with it certain benefits, which can occur both financially and otherwise. Among these benefits, it offers more alertness to external threats, a greater understanding of external strategies (i.e., detecting opportunities), ranking... Continue reading "Strategic Management: Definition, Benefits, and Implementation" »

What is Time Management?

Time management refers to examining our use of this resource regularly to understand how best to use it effectively.

What is Planning Time?

Planning time is used to review and analyze our concepts about the correct application of time.

Three Mechanisms for Time Efficiency

• Reduce the period of each operation and process across the enterprise.
• Determine the characteristics of "dead time" in each business area and make them productive; this must be a constant challenge.
• Apply the concept of continuous training to increase workers' skills and technical abilities.

Characteristics of a Good Time Manager

• Delegate with clarity and precision to ensure the assignee has understood.
• Down the objectives of the decisions taken.
• Analyze and

Strategic Change and Dynamic Capabilities

Understanding Organizational Change

Strategic change is defined as the difference in form, quality, or condition, over time, of an organization's fit, adaptation, or adjustment with its environment (Van de Ven and Poole, 1995). It can manifest as:

• Changes in the content of the strategy.
• Changes in the environment leading the organization to initiate and implement changes in the strategy's content.

Strategic change addresses issues critical to an organization's survival, impacting various levels and functions.

The Change Process

The process of change involves:

• Logic explaining causal relationships between dependent and independent variables.
• A category of concepts or variables referring to actions of individuals

Steps for Quality After-Sales Process Management

To manage the quality of these processes effectively, the following steps must be performed:

1. Plan

• Determine the requirements of each post-sales service and design mechanisms to identify the need for each service.
• Design the procedure for each service.
• Design records and documents to be used in each service.

2. Implement

Implementation involves executing the previous planning, which entails:

• Train personnel for the development of the service.
• Acquire the resources necessary for the provision of each service.
• Establish mechanisms for the receipt of service needs.

3. Control

Control must be carried out on both the after-sales service process and the result of this service.

4. Process Improvement

The after-... Continue reading "Managing the Quality of After-Sales Service Processes" »

Motivation Techniques for a Productive Workplace

Motivation techniques encompass various strategies, including increased responsibilities, improved economics, private physicians, Christmas gifts, and travel deals.

Promotion at Work

When few can gain professional advancement, Human Resources departments can promote motivation by giving employees more responsibility, new tasks, and greater remuneration.

Wage Policy

Entrepreneurs should recognize that money is a primary motivator for young people and address this accordingly. Incentives such as cars, trips, and prizes can also be effective.

Working Environment

The working environment encompasses everything around the worker:

• Physical environment: Temperature, noise, humidity, etc.
• Psychic and social environment: