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Unit 1: Introduction to the Concept of Enterprise

1 - Concepts

Organization: A group of people who have the means and resources, working through a set of rules and procedures established to achieve a particular purpose.

Company: A company is an organization and therefore has all the characteristics of an organization, but its ultimate goal is profit.

Difference between organization and enterprise: The concept of organization is much broader and covers the company. An organization may or may not be for profit; it can devote itself to other purposes, such as humanitarian, educational, or sports activities. While a company must always be oriented towards profit.

2 - The Company as an Open System

A company is an open system because, to be successful,... Continue reading "Understanding Enterprise: Concepts, Systems, and Subsystems" »

Human Resource Planning Fundamentals

To effectively plan human resources, organizations must answer the following questions:

Key Questions for HR Planning

1. What is the focus of the business?
2. What skills does the organization currently need and what skills will it require in the future?
3. How can we implement various human resource practices to strengthen and eventually acquire the necessary skills?

Linking Mission, Vision, and HR Strategy

The organizational Mission and Vision are crucial for defining HR priorities:

• Define basic job characteristics based on the Mission and Vision.
• Convert business strategies into HR priorities.
• Design plans that support overall organizational strategies.

Core Functions of HR Planning

Effective HR planning ensures the following... Continue reading "Strategic Human Resource Planning and Workforce Forecasting" »

SIUSS Information System (Users of Social Services)

Overview

The SIUSS is a computerized information system used by social services. It collects data from various sources and serves as a support document for professionals in social development. The system is configured through family records, providing social workers with a basis for their management and interventions.

Objectives

• Collect basic user data in a useful and flexible way to allow for efficient monitoring and rapid intervention.
• Enable a deeper understanding of the characteristics and profiles of users.

Contents

The SIUSS has a core section divided into the following groups:

• User Data
• Family Data
• Socio-habitat Data
• Data on Demand, Social Interaction, Resource Assessment, and Applied Remedies

Modules

The... Continue reading "SIUSS Information System: A Comprehensive Guide" »

Technical Study: Project Engineering and Design

Project engineering involves designing the optimal production function that uses available resources efficiently. This study describes the physical and operational characteristics of the new production unit by answering key questions:

• How will the product or service be produced?
• What means will be processed or produced?
• What production process should be chosen?
• Where should the production unit be located?
• What buildings are necessary?
• What ancillary or complementary facilities are required?
• What organizational structure is needed for the unit to function?
• What is the assembly schedule, and how long will the project take?

2.1 Size and Productive Capacity

Productive capacity is measured by the number of products... Continue reading "Technical Study Requirements for Production Unit Planning and Design" »

Information Systems and Decision-Making

Introduction

An information system encompasses all elements involved in managing, processing, transporting, and distributing information within an enterprise. Decision-making is the process of choosing between alternatives to solve problems. At the individual level, decision-making involves using reasoning and thinking to choose a solution.

Types of Decisions

• Scheduled Decisions: Frequent, routine choices.
• Unscheduled Decisions: Infrequent choices for uncommon problems, requiring a structured solution process.

Decision-Making Process

• Evaluating Alternatives: Detailed study of each potential solution, considering advantages and disadvantages.
• Evaluating Results: Assessing the outcome of the decision and making

What is a System?

A system is a set of interrelated and interdependent elements. It is a whole composed of parts that communicate with each other, creating synergy.

Tickets (Inputs)

This refers to the dataset that feeds the system.

Outputs

This refers to the dataset that the system delivers as a result.

System Environment

The environment is the medium through which the system interacts.

Process

The process transforms an input into an output. This could be a machine, an individual, a computer, a chemical reaction, a task performed by a member of an organization, etc.

Black Box Concept

The black box is used to represent systems when the internal components or processes are unknown or not detailed.

Closed and Open Systems

Systems are classified as either open... Continue reading "Core Concepts of Systems Theory Explained" »

Description of Environmental Noise

Noise is the most common contaminant and can be defined as any sound that the recipient qualifies as annoying, undesirable, inappropriate, or objectionable. What is music to one person may be classified as noise to another. In a broader sense, noise is any unwanted sound perceived by the receiver, and sound is defined as any physical agent that stimulates the sense of hearing.

Noise Pollution

Noise pollution is defined as interference in normal activities. That is, not simply the existence of high levels of noise, but people at risk and carrying out activities incompatible with such noise levels.

Noise Characteristics

• It is a spontaneous phenomenon that is linked to the activity schedule producing it.
• It does not

Manager's Role

The manager's role is to get things done through people. They are responsible for carrying out the vision, mission, and objectives of the company.

Management Defined

Management is a resource process that integrates previously unrelated elements to create something greater than the sum of its parts.

Elements of Management

• Planning: Strategic, operational, staffing, and daily planning.
• Organization: Distribution of work and delegation.
• Leadership: Motivating, giving orders, influencing, and fostering teamwork.
• Delegation: Transferring a specific task to another person for a specific activity.
• Control: Setting standards, measuring results, comparing results against standards, and taking corrective action.

Skills Needed in Managerial Levels

• Technical

1. Leadership Habits Background

Information Habit

Capturing information (technologies, processes, markets, competitors, trends, progress reports, dashboards, etc.).

• Process
• Make Sense
• Enrichment
• Use it
• Distribute between internal and/or external customers

Strategic Vision Habit

• Management of imagination
• Itemize, enrich, and redefine the vision of company or department
• Includes network-specific objectives forming its strategy
• Commitment, excitement, enthusiasm, not mere participation

Results Habit

Focus on responsibility for results in view of the vision.

• Focusing on importance and opportunities
• Establish goals
• Organize yourself

Delegation Habit

• Effectively organize or sponsor others, granting authority, requiring empowerment and responsibility
• Establish a demanding,

Multiple Choice Questions on Negotiation

Item 11: Negotiation Fundamentals

To be able to give a negotiation process:

• A) There must be more than two parties.

In negotiation, to resolve the conflict, use:

• A) Dialogue and discussion.

When deciding where in negotiating a relationship of interdependence, we mean:

• C) Results of the protagonist also have to do with the conduct of the other party.

According to the characteristics of the interaction, negotiation can be divided into:

• B) Distributive and cooperative.

In negotiating through representatives:

• C) Negotiators defend the interests of a wider group.

The motivations of the negotiators that most influence the process are:

Generally, more competitive negotiators act:

Materials that can regulate collective agreements