Problem Solving Framework: Production Control Steps
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Troubleshooting Bibliographic Reference
Daniel Robert Sippe & Bulfin: Planning and Production Control, Chapter 3
Troubleshooting Problem Definition
Problem: When I expect something to happen and it does not.
Approaches to Resolution
How to Solve:
- Acquittal: Ignore the issue.
- Resolution: Use common sense.
- Solution: Use the USA method (the best answer).
- Dissolution: Redesign to eliminate the cause.
Participation in the Problem
Who is involved:
- Owners of the Problem: Those who interact with and live with the problem.
- Analysts: Those who study the solutions.
Focus: The Six-Step Problem Solving Process
Step 1: Identification of the Problem
- Owners of the Problem
- Analyst
- Need / Opportunity
- Overall Purpose:
- Levels
- Goals
- Objectives
- Assumptions