Shift of Power in the Marketplace and Quality Dimensions
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CHAPTER 13
1. Which represents the shift of power in the marketplace?
From a sellers' to a customers' market
2. Which are the two dimensions of quality?
Market-perceived quality and performance quality
3. What is a term used to identify concern with the environmental consequences of marketing activities?
Green marketing
4. What are the critical issues that affect product development in relation to the control of packaging waste and consumer demand for environmentally friendly products?
The control of the packaging component of solid waste and consumer demand for environmentally friendly products
5. What is the process by which innovation spreads?
Diffusion
6. What is the goal of the diffusion researcher and the marketer according to Everett Rogers?
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