Digital Business Strategies: E-commerce, CRM, and Crowdsourcing
Classified in Economy
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E-commerce Fundamentals
Payment Methods for Online Shoppers
Online shoppers commonly use a credit card or a PayPal account to make payments. Other alternative methods include:
- Billing to mobile phones
- Cash on delivery (COD)
- Check
- Debit card
- Electronic money
- Gift cards
- Postal money order
- Invoice
Product Delivery Options
- Downloading (for music, movies, images, etc.)
- Drop shipping (the manufacturer ships the item directly to the consumer)
- In-store pick up (collecting items at a physical shop)
- Printing or by e-mail (tickets for concerts, cinema, etc.)
Market Share and Statistics
E-commerce represented 8% of sales in the USA. In 2012, there were 242 million people shopping online in China.
Advantages of E-commerce
Convenience
Online shops are usually available 24 hours