Utopia: Corporate Social Responsibility and Business Strategies

Classified in Economy

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Utopia sets Ethical Objectives to:

to enhance the brand's image/reputation

to build brand preference and loyalty

to avoid legal problems

to reduce the risk of negative publicity

to motivate employees

to increase profits

overall customer satisfaction.


Utopia Implements Corporate Social Responsibility Strategies

to act as a good corporate citizen. There are many benefits of CSR for Utopia:

  • The image of the business and its products can be improved with a socially responsible approach. This could become an advantage, attracting new customers and loyalty from existing customers

  • attracting the best motivated employees as many workers will prefer to work for and be associated with socially aware business

  • socially irresponsible behavior by Utopia could lead to poorer relations with workers, suppliers, customers, and the local community

USP Importance

customers are often attracted towards goods or services that offer a distinctive/different image or performance.

establishing a USP is about differentiating Utopia from its competitors

Utopia has a beautiful location, a resort built by local craftsmen and with local materials, and having local food and coffee.

Private limited company

can only sell shares to family, friends, and known associates.

Directors of Utopia (John Ariki) can maintain overall control over the business as they control the trading of shares in the company

Ansoff Matrix

Market penetration: existing product in an existing market.

Utopia implements strategies to achieve increased sales of its products in its major markets

product development: new product existing market.

selling souvenirs at the resort. medium-risk strategy.

market development: existing product new market.

develop new promotional strategies in new locations

diversification: new product new market

development of JAC coffee in New Zealand and Samoa in order to obtain a larger share

high-risk strategy. Going into an unknown market with an unfamiliar product offers a lack of experience in the new skills and techniques required

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