When should TIBA be made ()
Classified in Medicine & Health
Written at on 
English with a size of 2.77 KB.
* Feedback on service
- We has excellent service from first enquiries on the telephone to arrival at the resort. Staff very friendly and afficient.
- Very pleased to receive the receipt and confirmation the day after booking.
- We were very dissatisfied with the service at the hotel. Our room was dirty and the hotel receptionist was rude.
- When I booked my holiday, your representative quoted me the wrong price. I pointed out the mistake, but she made no apology.
- The holiday representative had good local knowledge and gave useful information.
- The service in the hotel restaurant was poor.
* Complete the extracts from company brochures with the present simple or future form of the verbs in brackets.
- If you (find) find the same product at a lower price in another store, we (refund) will refund the difference.
- If you (be) are dissastisfied in any way with the quality of our service, we (send) will send you a 15 voucher.
- We (deduct) will deduct 10 per cent from the price if you (order) order before October 31st.
- If you (cancel) cancel less than four weeks before the date of departure, the total cost of travel (be) will be payable.
- If you (require) require further information about any of the products featured in this brochure, please call 040 900 900 and our sales staff (be) will be pleased to help you.