PC Technician Exam Prep: Hardware and Safety Q&A

PC Technician Q&A: Tools, Safety, and Maintenance

1. Windows XP Disk Initialization Tool

Which tool in Windows XP gives a technician access to initialize disks and create partitions?

Disk Management

2. ESD Prevention Precautions

A technician wants to limit the chances of Electrostatic Discharge (ESD) affecting the workspace. Which three precautions should be taken? (Choose three.)

• Ensure antistatic mats are on the workbench and floor.
• Wear an antistatic wrist strap.
• Keep all components in antistatic bags.

3. Internal System Safety

Which precaution should be taken when working inside computer systems?

Avoid using magnetized tools.

4. Component Cleaning Solution

Which cleaning solution is recommended to clean the contacts of computer components?

Isopropyl alcohol

5. Tool Hazard: Pencil Use

Why should a pencil never be used as a tool when working inside a computer?

Pencil lead is conductive.

6. Improving Slow Computer Performance

The performance of a computer is reduced after using the Internet. Which three tools could be run to try to improve the computer's performance? (Choose three.)

• Spyware remover
• Defrag (Disk Defragmenter)
• Disk Cleanup

7. UPS Protection Against Power Fluctuations

How does an inline Uninterruptible Power Supply (UPS) protect computer equipment against electrical power brownouts and blackouts?

By using a battery to supply a constant level of voltage.

8. Technician Safety Hazards

Which two actions pose a potential safety hazard to a technician? (Choose two.)

• Cleaning the inside of the computer while it is turned on.
• Wearing a wrist strap while working inside a power supply (if the power supply is still connected to the wall outlet).

9. ESD Damage Likelihood

Which circumstance increases the likelihood of ESD damage to a computer?

Working in low levels of humidity.

10. Crosshead Screw Tool

Which tool is designed to loosen or tighten crosshead screws?

Phillips screwdriver

11. Data Loss Risk Tool

Which tool could potentially cause data loss on hard disk or floppy drives?

A magnetic screwdriver.

12. Reduced Voltage Condition

Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?

Brownout

13. Chemical Spill Cleanup Instructions

A technician accidentally spills a cleaning solution on the floor of the workshop. Where would the technician find instructions on how to properly clean up and dispose of the product?

The Material Safety Data Sheet (MSDS).

14. Wireless Network Interference

Which two devices commonly affect wireless networks? (Choose two.)

• Microwaves
• Cordless phones

15. Compressed Air Usage Directive

What is a proper directive for using a can of compressed air to clean a PC?

Do not spray the compressed air with the can upside down (to prevent propellant discharge).

16. Hex Driver Fastener

Which type of fastener is loosened and tightened with a hex driver?

Six-sided bolt.