Office Skills Assessment: Test Your Knowledge

Office Skills Assessment

True or False

1. Ms. Ellis is sending a quote for office equipment. False
2. Ms. Ellis is a special client. False
3. The order includes large envelopes and staplers. True
4. Paul Carter doesn’t accept the payment terms. False
5. They will send the goods by the end of April. True

Answer the Questions

1. What is the purpose of the letter? The purpose is to inform about a quote for office equipment.
2. Have the two companies done business before? No, they haven’t.
3. What discount is offered? It’s 10%.
4. Is the discount offered to all customers? No, it isn’t.
5. What must Ms. Ellis do to get the items requested on Monday, April 30th? She must confirm her order within the next 48 hours.

Circle the Word That Doesn’t Belong in Each Group

1. invoice - subtotal - receipt - bank statement
2. reply – cut - paste – copy
3. photocopier - scanner - shredder - loudspeaker
4. stamp - envelope - rewind - letter
5. delete - weigh - save - retrieve
6. column – heading - row – paragraph

Deliver - charge – send - distribute

Circle the Correct Answer

1. If you don’t bring your own lunch to work, you can buy lunch at the cafeteria.
2. If you need some office supplies, go to the stockroom.
3. Why are you taking the stairs to the 18th floor? That’s crazy!
4. Don’t throw food into the wastepaper bin.
5. Have you got a roll of paper?
6. Would you please take the minutes of tomorrow’s meeting, please?
7. Can you schedule a meeting with the CEO for next Tuesday?
8. Where do the senior management sit?

Match A to B

1. Can I use the internet and the Intranet at the same time? d. Please, never access the Internet while you are using the...
2. Should I underline the title? c. No, you can paste the information into the e-mail.
3. Is the company looking for new sales representatives? b. Yes, your job will be to assist Joe Green, the Director.
4. Are you going to order office supplies today? a. Yes, we’ve run out of paper and envelopes.
5. I’ll be working in the Operations Department, right? (No matching answer in B)