Knowledge Value Chain Business: Definition and Phases

1. Knowledge Value Chain Business: Definition and Phases
2. Knowledge management refers to the set of business processes developed in organizations to create, store, transfer, and apply knowledge.

Knowledge management increases the ability of the organization to learn from its environment and to incorporate knowledge into its business processes.

Phases:

• Knowledge Acquisition: The organization acquires knowledge in a number of ways, depending on the type of knowledge they seek. The first knowledge management systems sought to build corporate repositories of documents, reports, presentations, and best practices.
• Knowledge Storage: The knowledge storage generally involves the creation of a database document management system that digitizes, indexes, and tags documents according to a coherent framework. These are large databases adept at storing collections of documents.
• Knowledge Dissemination: Portals, email, instant messaging, wikis, social business tools, and search engine technology have added to an existing array of collaboration tools for sharing calendars, documents, data, and graphics.

Knowledge Applications: Currently, all enterprises include an application for managing key internal business processes and relationships with customers and suppliers.