Good morning, have you got

a) Good Morning. Eagleview Hotel Lara speaking. Can i help you?

b) Good morning. I would like to book a room for two nights.
a) Okays. For how many people?
b) For two please
a) Mm... What type of room type would you like?
b) I would like a standard room.
a) What type of meal plan are you interested in?
b) Half board. How much would it cost?
a) One moment. 150€ What type of breakfast do you prefer?
b) English
a) under whose name is the reservation?
b) the name is Thomas Gaffney.
a) thank you. Bye. See you soon¡
b) bye 
VOCABULARIO 
 business centre= centro de negocios
room service= servicio de habitaciones
lounge=sala
gift shop=tienda de regalos
laundry service=servicio de lavanderia
shop assistant=asistentes de ventas
bellhop= guarda maletas 
housekeeper=ama de casa 
guest=huesped
masseur=masajista 
lifeguard=salvavidas
platform= plataforma
coach=vagon
ticket machine= maquina de boletos
trolley service=servicio de tranvia 
a first-class ticket= un boleto de primera clase
a standard ticket=boleto estandar
a single ticket= ticket de ida 
a retun ticket= ida y vuelta 
a pass= abono transporte 
an off-peak ticket= boleto fuera de hora 
drop off point= punto de bajada
park= aparcar
rent= alquilar
insurance= seguro
unlimited mileage= kilometraje ilimitado
pick up point= punto de recogida
seat belt=cinturon de seguridad
number plate=numero de placa
steering wheel=volante
manual car
windscreen wiper=limpiaparabrisas
gear stick=palanca de cambio 

fitness centre= gimnasio