Ethical Engineering Practices and Communication Fundamentals

Professional Ethics for Engineers

Engineers must recognize that the life, health, safety, and welfare of the public depend on their work and expertise. Adhering to a strong code of ethics is paramount.

• They must not approve plans or specifications that lack a safe design.
• They should undertake regular reviews of security and reliability.
• They are expected to provide productive services to the community.
• They must commit to improving the environment.
• Engineers must provide services only within their areas of competence.
• They should issue public reports, ensuring information is expressed clearly and honestly.
• They should build their professional reputation based on the merit of their services.
• They must not misuse public or private equipment for personal use.
• They should enhance the honor, integrity, and dignity of the profession.
• They should pursue continuous professional development (continuing education).
• They are encouraged to support professional societies.
• They should utilize ingenuity to solve problems effectively.
• They must be aware of their responsibility in all their work.
• They should understand scientific theories to explain facts and act upon them.

Fundamentals of Communication

Key Elements of Communication

Channels:

The means by which the message is transmitted.

Code:

The language used for communication.

Context:

The environment surrounding the message.

Direct Communication

Face-to-face: A primary form of direct interaction.

Communication Barriers and Noise

Various factors can impede effective communication:

• Psychological: When a person has personal problems or mental health issues.
• Administrative: Lack of proper documentation or clear procedures.
• Physical: Equipment malfunction or natural disruptions.
• Environmental: Distracting sounds, such as a bugle or a ringing bell.
• Biological: Impediments related to human health.
• Social: Differences in culture, education, or social norms.

Common Communication Obstacles

• Limited information
• Poor coordination
• Fear of asking questions
• Vague instructions
• Lack of active listening
• Rigid beliefs or presumption of knowing everything
• Resistance to change
• Lack of attention or failure to take notes
• Lack of clarity and focus

Types of Communication

• Verbal Communication:
  • Direct: Face-to-face conversations.
  • Indirect: Via telephone or intercom.
• Non-Verbal Communication:
  • Direct: Physical actions like a nudge or a handshake.
  • Indirect: Gestures, glances, or signals.

Communication Media

Utilizing photos, messages, sounds, and text to convey information.

Internet Communication

Email: A digital medium combining text, symbols, and images for communication.