Essential Templates for Professional Correspondence

Professional Correspondence Templates

Letter of Apology

Salutation Options

• Dear Sir/Madam,
• Dear [Recipient's Name],

I cannot describe how sorry I am and how guilty I feel because of everything that has happened recently.

Explanation of Incident

When you came to my office, I was so upset due to a notice I received at the same moment.

Structure for Detailed Explanation:

1. First, [Detail 1]
2. Then, [Detail 2]
3. Finally, [Detail 3]

I hope you can understand everything that I have explained and that I am not in a good moment. I hope you will accept my apology and that our relationship remains the same way that it has until now.

Closing Options

• Yours faithfully,
• Best wishes,

Signature Options:

• Marc Jorge (Full Name - Formal)
• Marc (First Name - If connected/informal)

Formal Letter of Complaint

Introduction and Purpose

Dear Sir/Madam,

I am writing to you in connection with the service/product [Specify Product/Service] that I recently acquired/used.

(Instruction: Mention the specific product/service in the introduction, using past tense.)

Specific Issues (Examples)

1. Last week I bought a computer on your Amazon page, but when I opened it, I realized that it had been used previously.
2. Two days ago I went to your restaurant because a friend of mine recommended it, but [State the issue].

Structure for Detailing Complaints:

I wish to complain about the following issues:

• First, [Detail of Complaint 1]
• Then, [Detail of Complaint 2]
• Finally, [Detail of Complaint 3]

Resolution Request

I request that you find a solution for these problems and improve the quality of your services from now on. In this case, I cannot give you a good rating.

Yours faithfully,

Marc Jorge

Professional Covering Letter

Salutation

• Dear Sir/Madam,
• Dear Mr./Ms. [Last Name],

Introduction (Why I am Writing)

I am writing in response to your job offer, and I believe I am the ideal candidate for this role.

Qualifications and Experience

I recently finished my studies at the university and achieved excellent marks. Besides, I completed my internship in a similar workspace, and I am sure that my former boss will recommend me if required.

Motivation and Fit

I would be delighted to work at your company, which I recognize as a leader in your sector. I am a user of your (services/products) and I can assure you that they are the best ones that I have tried.

Key Skills

I possess strong skills, including:

• Teamwork ability
• Proactivity
• Empathy
• Flexibility

You will not regret hiring me.

Closing

Yours faithfully,

Marc Jorge

Formal Email Structure

Salutation Options

• Dear Mr./Ms. [Last Name], (Use if the recipient is known)
• To whom it may concern, (Use if the recipient is unknown)

Body Paragraphs

I am writing to you because [State the main purpose of the email].

[Provide necessary details or context].

Closing

I look forward to hearing from you.

Yours sincerely,

Marc Jorge

Postscript (Optional)

P.S.: I have attached [Document Name].