Essential Hotel Management Vocabulary
Classified in Teaching & Education
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English with a size of 2.84 KB.
Answerable to
(tapescript) Responsible to
Apprentice
Someone who works for a skilled employer for a fixed period in return for being taught the skills necessary for that job.
Bargaining
Discussing prices, etc. to get a result that is to your own advantage.
Candidate
Person who applies for a job or wants to be elected to a particular position.
Carpenter
Person whose job is making or repairing wooden things.
Chambermaids
Women whose job it is to clean and tidy hotel bedrooms.
Clientele
Group of customers or guests.
Comes Under the Remit of
(tapescript) Is the responsibility of.
Command of
Knowledge of.
Courteous
Polite.
Day-to-Day
Planning for only one day at a time.
Dealings with sb
(tapescript) Relations with sb, especially in business.
Delegates
People who have been chosen to attend a conference.
Dispatch of Luggage
(tapescript) Sending luggage.
Duties
Tasks that must be done.
Enhance
Improve.
Entails
Involves.
External to
Outside.
Heavy Workload
A lot of work to do.
Horticulture
Art of growing flowers, fruit, and vegetables.
Hoteliers
People who own or manage hotels.
In-House Training
Training given in the hotel by the hotel staff.
Liaise
Communicate and cooperate.
Log-book
Official written record of guests' queries and requests.
Maintenance Staff
People whose job is to keep things in good condition or good working order.
Onward Travel
(tapescript) Going on from one destination to another.
Outside Contractors
Firms used by other firms (instead of their own staff) to do jobs under contract.
Overall Vision
(tapescript) General objectives.
Personal Touch
Personal service.
Personnel
Department that deals with employees.
Plumber
Person whose job is to fit and repair water-pipes, tanks, etc. in buildings.
Profitable
(tapescript) That makes a profit.
Queries
(tapescript) Questions.
Skills
Abilities you need to do a job well.
Smart
Neat and well-dressed.
Staff
Employees.
Tip
A small amount of money given for good service.
Tip-Top Condition
Perfect condition.
Turnover of Stock
Rate at which goods are used.
Use his Discretion
Decide himself.
Work Record
Things known about the work someone has done in the past.
Work Shifts
Take turns working with other people.
Workaholic
: someone who cannot stop working