Effective Communication Strategies and Techniques: Tips for Clear and Assertive Communication
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Strategies and techniques of communication
The transmission of thoughts to someone else may be through multiple channels (verbal, written, gestures, drawing, etc.). Meetings, conferences (courses, training), and short messages are very clear to foster good communication. Consider the following recommendations:
- Briefly explain the point to be addressed.
- Avoid using some topics, and if used, keep it brief.
- Be mindful of the public when talking.
- Pay attention to body language.
- Utilize short sentences and understandable vocabulary.
- Use audiovisuals whenever possible.
- Accept comments, avoid confrontations, and be as objective as possible.
- Use anecdotes and examples to illustrate the topic.
- Finish with a summary and brief explanation of the findings.
Communication assertiveness
Assertive communication is a method for transmitting information while respecting the rights of the interlocutors. It enables direct, clear, and collaborative communication, leading to important agreements.
DISC communication strategy
The DISC strategy involves repeated insistence on our position to make the partner aware of our stance and reach important agreements through clear communication.
Negative response strategy
Responding to criticism or asking for clarification can be used when someone criticizes us indirectly, creating confusion and avoiding entering a discussion.
Communication difficulties
Obstacles that impede good communication and understanding, including semantic, physical, and psychological barriers.
Work communication strategies
Effective communication in the workplace leads to a better work environment. It is important to consider the situation, message, exhibition strategies, and the receiver of communication.
Types of written communication
Instances, facsimile, registered letters, and accused of receiving are different types of written communication, each with its own purpose and format.