Effective Clinic Communication for Missed Dental Appointments

Professional Templates for Missed Dental Appointments

Effective communication is crucial when following up with patients who have missed a scheduled dental visit. These templates demonstrate professional, patient-focused approaches used by Capdent Clinic and Happy Clinic, emphasizing the importance of consistent oral care and providing clear rescheduling instructions.

Capdent Clinic: Follow-up on Missed General Appointment

Correspondence Details

• Subject: Missed Appointment Follow-up – Capdent Clinic
• Recipient: María Martínez

Message Content

Dear María Martínez,

We hope this message finds you well and in good health.

We recently noticed that you were unable to attend your scheduled dental appointment on May 9, 2025, at 6:00 PM, and we wanted to follow up with you. We understand that situations can arise that make attendance difficult.

Importance of Consistent Dental Care

Maintaining consistency in your dental care is important to ensure your oral health remains in good condition. Regular visits help prevent issues before they become serious and allow us to properly monitor any ongoing treatments.

Rescheduling and Contact Information

We would be happy to help you reschedule your appointment. You can reach us:

• By Phone: 627 735 687
• By Email: [email protected]

Just let us know your availability, and we will adjust to your schedule. We kindly ask that you notify us at least 24 hours in advance for any cancellations or changes.

Thank you for trusting Capdent Clinic with your dental care. We truly value your trust as our patient and look forward to seeing you again soon.

Warm regards,

Happy Clinic: Urgent Rescheduling for Tooth Extraction

Correspondence Details

• Subject: Urgent: Reschedule Your Tooth Extraction Appointment
• Recipient: Sonia Martínez

Message Content

Dear Sonia Martínez,

We hope you are doing well. This is a reminder from Happy Clinic. You had an appointment scheduled for a tooth extraction on February 20, 2025, but you did not attend.

We understand that things can happen. No problem! However, it is important to complete this treatment soon to avoid potential pain, infection, or other serious dental problems. A tooth that needs to be removed can sometimes cause more discomfort if left untreated.

Action Required: Reschedule Immediately

We kindly ask you to contact us as soon as possible to reschedule your appointment. We are happy to find a day and time that works best for you. Our goal is to make sure you feel comfortable and receive the care you need.

You can contact us using the following methods during our working hours:

• Reply to this email.
• Call us at the clinic.
• Send us a WhatsApp message.

Clinic Hours

We are open Monday to Friday from 9:00 AM to 6:00 PM.

Thank you for your attention. We look forward to hearing from you and seeing you soon.

Best regards,