Departments in a Company: Roles and Responsibilities

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  • Customer Care:

    Deals with complaints.

  • Distribution:

    Transports goods to different places.

  • Finance:

    Deals with invoices and payments.

  • Human Resources (HR):

    Deals with recruiting new staff.

  • Maintenance:

    Looks after the equipment.

  • Marketing:

    Handles advertising and new product launches.

  • Payroll:

    A division of HR responsible for paying wages and salaries.

  • Planning:

    Sets out a strategy for the company's future.

  • Production:

    Is responsible for manufacturing goods.

  • Purchasing:

    Buys in products and services.

  • Quality Control:

    Makes sure that standards are maintained.

  • Research and Development (R&D):

    Tries to develop new products.

  • Sales:

    Persuades people to buy the company's products.
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human resources maintenance departments finance distribution customer care