Business Communications and Product Description Examples

Rescheduling Sales and Marketing Meeting Email

To: Sales Department, Marketing Department, Management

From: Chesterton, Head of Marketing

Subject: Rescheduling Sales and Marketing Meeting

Dear All,

Unfortunately, we cannot hold the Marketing and Sales meeting on March 14^th, as originally planned. This is due to the fact that some members of the Sales Department are attending an important exhibition on that date.

We would like to reschedule on March 21^st, a week later. The meeting will still be in the conference room on the 3^rd floor from 10:00 till 14:00, and there will be a lunch break. Please confirm your attendance. If you are unable to attend, let me know as soon as possible.

Looking forward to seeing you on March 21^st.

Chesterton,

Head of Marketing

Fashion Expo Exhibition Leaflet

Come and participate in this year’s fashion expo exhibition! The exhibition will take place from May 12^th-15^th, 2014 at the Lakeside Exhibition Centre in Harrogate. It will feature the latest fashion trends from all over the world. Every year, the exhibition attracts thousands of visitors from the UK and abroad.

We offer:

• Attractive rates for participants who register before February 28^th, 2014
• Various sizes of stands
• Special hotel packages for exhibitors

For registration or more information, contact K Patel at [email protected] or at telephone: 12345 123456.

Letter of Complaint

Efficient Engines

44 Park Street

Manchester

February 21^st, 2014

Dear Mr. McGregor,

I am writing with regard to our order of spare parts for our engines - invoice #12345. This order was delivered to our factory yesterday. Unfortunately, all the items are faulty. They are 5mm too long and cannot fit into the engines. This has caused us great inconvenience, and we may lose a lot of money as a result.

Please send us a new order immediately. Furthermore, I feel that you should offer us some form of compensation for this inconvenience. I look forward to hearing from you.

Thank you,

Daisy Warner,

Head Engineer

Efficient Engines

Response to a Letter of Complaint

Premier Parts

100 Regent Street

Manchester

February 22^nd, 2014

Dear Mrs. Warner,

Thank you for your letter of February 21^st in which you complained about a delivery of faulty parts (invoice 123456).

First of all, please accept our apologies for this mistake. We have sent a new order by express delivery. Furthermore, as compensation for this unfortunate incident, we will credit your account with a 15% discount.

We value you as a customer and look forward to doing business with you again.

Yours sincerely,

Kenneth McGregor,

Customer Service,

Premier Parts

Elegant Purse Product Description

Product Number: ST 123

This purse is one of our most popular products for women. It’s made of leather and comes in a variety of colors: blue, black, red, or cream. It has three separate sections - one holds banknotes, another holds credit cards, and the third, which has a zip, holds coins. It’s a large purse, but it fits easily into a normal-sized handbag. The purse comes with a three-year guarantee.