Blue Prism RPA Roles, Governance, and ROM Foundations Q&A

RPA Governance and Demand Pipeline Management

Demand Pipeline Prioritization Steps

Which of the following does not describe the “Prioritization” step as part of managing the demand pipeline?

R: Helping a friend

Head of Robotic Automation Role and Responsibility

Which of the following statements are true when describing the role and responsibility of the Head of Robotic Automation?

R: All of the above

RPA Governance Board Objectives

Select from the below which statement best describes the Demand Generation objective within the RPA Governance Board?

R: Identify quality RPA automation opportunities

Select from the below which statement best describes the Demand Management objective within the RPA Governance Board?

R: Responsible for defining and prioritizing the RPA change schedule

Which of the following would not fall under the remit of the RPA Governance Board?

R: Foundation Training

Which of the following would not typically be a stakeholder in the RPA Governance Board?

R: HR Representatives

Which of the following does not describe why IT needs to be represented in the RPA Governance Board?

R: Provide awareness of the organization's technical platform and potential impacts

Head of RPA Responsibilities and Collaboration

Which of the following are not responsibilities of the Head of RPA?

R: Accountable for RPA benefits case

Who does the Head of RPA need to work closely with?

R: Both the CIO and COO and their respective teams

With whom would the Head of RPA work to build a scalable and robust Digital Workforce?

R: Technology

Which of the following areas should the Head of RPA work with when rolling out an RPA Capability?

R: Technology, Process, and People

Robotic Operating Model (ROM) and Foundations

ROM Definition and Design

Select the correct statement that describes the Robotic Operating Model?

R: IT provides the foundations for evolving the traditional Target Operating Model to embrace the robots and establish a seamless bi-directional flow of work between the human and the digital workforce

Select the correct statement that describes the designing of the Robotic Operating Model?

R: The Robotic Operating Model has been designed to integrate fully with our customer’s incumbent change management systems, thereby removing the need for additional procedural and governance obligations

What is the initial task of rolling out a Robotic Operating Model?

R: Initial task of assigning roles and responsibilities to all tasks across the automation program

How many Foundations can be found in the Robotics Operation Model?

R: 7

Which of the following is not a foundation in the Robotic Operating Model?

R: Strategic Planning

Which of the following are not components of the Robotic Operating Model?

R: Certification

ROM Foundation Descriptions

Which of the following statements describe the “Technology” for creating the foundations of a Robotic Operating Model?

R: Defining a scalable, low maintenance technical environment and associated growth strategy

Which of the following statements describe the "Organization" for creating the foundations of a Robotic Operating Model?

R: Defining the organizational design that best supports delivery of the RPA capability and aligns with corporate strategy and culture

Which of the following best describes the Delivery Methodology foundation?

R: Defining the delivery management and tracking approach that ensures optimal usage of the defined methodology

ROM Maturity Phases

How long does it take to build a ROM in the initialize phase of the maturity model?

R: 6+ months

Can you determine which of the following is not an activity of the initialize phase?

R: Embed RPA benefits realization tracking as a core performance measure for automation roadmap

Which of the following best describes the industrialize phase?

R: Replicate & Ramp up

Which of the following factors will not impact the time it takes to complete the journey?

R: Using agile methodology

ROM Roles (Critical and Pivotal)

What are the critical (must have) roles in the initial phase of building a ROM? (Choose three.)

R: Head of RPA, Head of Operations/Business Owners, Head of IT

All roles within a ROM are important, but within the RPA Capability Creation, which of the following roles are pivotal to creating an RPA model?

R: Design Authority & ROM Architect

RPA Vision, Benefits, and Operating Models

RPA Vision and Potential

Which of the following statements describes what an organization's RPA Vision needs to be?

R: Until you can articulate a clear shared vision, you are unlikely to win over all the key stakeholders that you need in an organization

When introducing a Digital Workforce to the organization which of the following should you not be thinking about?

R: None of the above

Which of the following best describes realizing the full potential from RPA?

R: Focus on adapting the culture of the organization, as well as building specific RPA skills and capability

What percentage of tasks when onboarding a real person does Blue Prism state are still relevant to onboarding a Digital Worker?

R: 80%

Visionary RPA Benefits

A visionary RPA benefit allows for “Superior Control, Governance & IT Security”, which of the following describes this benefit?

R: Segregation of roles between development and operations

A visionary RPA benefit is to "Increase Efficiency and Productivity", which of the following describes this benefit?

R: Enables humans to focus on higher value judgement-based decision making and customer relationship

A visionary RPA benefit allows for "Enhanced Business Insight", which of the following describes this benefit?

R: Wealth of transactional data captured in audit logs provides a foundation for delivering vital information

Operating Model Challenges

Which of the following statements does not describe one of the business drivers of using a Divisional Model?

R: Perfect model where a Center of Excellence is already established in the organization

Which of the following are the challenges associated with the federated model? (Choose two.)

R:

• Needs consistency across departments
• Implementing centralized change and automation delivery management disciplines across multiple operations functions can be problematic if the model does not already exist

RPA Roles and Objectives

Automation Management Roles

Select the role that best matches the role objective: To manage the Certified Blue Prism Capability through delivery of new processes and support of existing processes.

R: Automation Manager

What objective does the Automation Manager have during the institutionalized phase?

R: To manage the Certified Blue Prism Capability through delivery of new processes and support of existing processes

Select the role that best matches the role objective: To manage the implementation of a Certified Blue Prism Capability.

R: Program Manager

Process Development Roles

Select the role that best matches the role objective: To provide hands-on support throughout the design, development, and test phases. Percentage effort = 25%.

R: Process Developer (Note: This effort percentage is typically lower than a standard Process Developer, who might be 60% effort)

Which of the following best describes the role objective for a Process Developer?

R: To design, develop, test, run, and support Blue Prism solutions

Select the role that best matches the role objective: To develop and test Blue Prism process objects, with support from Blue Prism Lead Developers.

R: Junior Developer

Which of the following best describes the role objective for a Junior Process Developer?

R: To develop, test, and support Blue Prism solutions with support from Blue Prism developers

Process Analysis and Control Roles

Which of the following Blue Prism documents would a Process Analyst complete?

R: Creating a Process Definition Document (PDD)

Which of the following best describes the role objective for a Process Analyst?

R: To lead Opportunity Assessments, create the Process Definitions, and support the testing as required

Which of the following best describes the role objective for a Process Controller?

R: To control, administer, and co-ordinate the automated processes in the operational environment

Support Roles

Which of the following best describes the role objective for a Service Analyst?

R: To provide first-line support for the Blue Prism production processes

Delivery Methodology and Documentation

Delivery Methodology Stages

Select the incorrect step in managing the demand pipeline.

R: Define

Which of the following does not describe the “Scheduling” step as part of managing the Demand pipeline?

R: Enable key stakeholders to review all proposed automations

Which of the following definitions best describes the “Define” stage of the Delivery Methodology?

R: Will examine the process prior to a solution design and the commencement of the configuration stage

Which of the following definitions best describes the "UAT" stage of the Delivery Methodology?

R: Will be the readiness to be rolled out into the production environment

Documentation Acronyms and Descriptions

What does SDD Stand for?

R: Solution Design Document

Which of the following statements describes the Solution Design Document?

R: Comprehensive document containing, not only high-level details of how the Blue Prism product will deliver the solution, but also including details of other deliverables that are required for the solution

What does FRQ Stand for?

R: Functional Requirements Questionnaire

Which of the following statements describes the Functional Requirements Questionnaire?

R: Captures important details critical to implementation, and upon which functional and technical decisions are based

What does ODI Stand for?

R: Object Design Instruction

What does OID Stand for?

R: Operational Impact Document

Testing and Support

Testing Phases

Which of the following is not a key testing phase as part of Blue Prism's Testing Approach?

R: Robot Script Testing

Which of the following best describes the Verification Testing phase of “Testing”?

R: Ensures that the delivered process meets requirements, all known scenarios have been recognized and tested, and an opportunity is given to the business to identify anything previously missed in the process documentation

Which of the following best describes the Live Proving phase of "Testing"?

R: Blue Prism processes are to be run in a new or changed environment; testing must be done to ensure the environment is set up correctly

Support Activities

Which of the following should be covered with an RPA Service Model? (Choose three.)

R:

• Exception case handling
• Technical support for application
• Product support from Blue Prism

Which of the following best describes the support activity “Business Continuity”?

R: IT providing infrastructure fail-over and disaster recovery

Blue Prism Technical Architecture

Core Components

Which of the following does not feature on Blue Prism Technical Architecture and Components?

R: Blue Prism Injection Layer

Database Server

Which of the following best describes the Database server? (Choose two.)

R:

• All communications in either direction between the Interactive Clients or the Runtime Resources and the database are all channeled through the server
• It acts as a centralized repository that holds process definitions and audit information

Which of the following best describes the Database Server?

R: This is an SQL server which you may sometimes hear pronounced as a sequel server

Which of the following best describes the Database Server?

R: One database is required per environment, so depending on your set-up, that would mean one for development, test, and production

Which of the following best describes the Database Server?

R: It's typically deployed as a physical server

Which of the following best describes the Database server?

R: It acts as a centralized repository that holds process definitions and audit information

Application Server

Which of the following best describes the Application Server?

R: It shields connection details, implements encryption, manages access to credentials, and hosts the scheduler

Runtime Resources (Robots)

Which of the following best describes the Runtime Resources?

R: This is what you may hear described as a Blue Prism robot. It’s these that run the automated Blue Prism processes

Interactive Client and Developer Machines

Which of the following best describes the Interactive Client?

R: It is used by Blue Prism developers to build and test processes; it requires the business applications to be installed

Which of the following best describes the Developer / Controller Machine(s)?

R: This is a physical device which has remote connectivity to the Interactive Clients and optionally to Runtime Resources