Adapting to Change and Business Correspondence Basics

Character Analysis: Who Moved My Cheese?

1. Description of the 4 Characters:

• Sniff: A person who recognizes early changes.
• Scurry: A person who decides to take faster action on changes.
• Hem: A person who does not like change; a conformist who will not change anything.
• Haw: A person who always believed they are not afraid of changes and is considered to be good.

Personal Identification

2. Who do you identify with?

I identify with Haw because I always want to learn new things, gaining both personal and professional knowledge to continue growing as a person. I do not fear change because changes are good and require leaving one's comfort zone.

Defining Personal Success

3. What is your "Cheese"?

I would like to lead a life where I have to fend for myself. I want to see new places, meet new people, explore, and seize opportunities.

Key Lessons from the Book

4. Important Phrases:

• Change happens: You have to know it in the moment.
• Anticipating change: We must always be prepared for life's changes.
• Knowing when the cheese is getting old: We have to recognize what stage of life we are in.

Applying the Concept

5. English Subject as "Cheese":

I would be careful when changes are coming, looking around and observing everything about my life, my friends, and my family.

The Conclusion of the Story

6. Book Ending:

The two mice are at Station N. Haw reaches them there and is extremely happy to have found cheese at that station. However, both are sad because Hem has remained at Station C, still thinking about what happened to the old cheese.

Professional Business Correspondence

Business Enquiry Letter

Enquiry:

Dear Sirs,

We are a firm located in Pamplona. We would appreciate it if you could send us your catalogue and price list. We would also be grateful if you could include the delivery dates. On the other hand, it would be useful if you could offer us a discount.

We look forward to hearing from you soon.

Yours faithfully,
Name of Recipient
Signature: Name and Position

Business Reply Letter

Reply:

Dear Ms. Smith,

Thank you for your letter dated 13 November 2015. We have enclosed our updated catalogue and price list. We would like to draw your attention to pages 20-21, where you can find the products you are interested in.

We regret to say that due to the small profit margin we work on, we generally cannot offer discounts. However, we are currently offering a 10% discount off net prices, plus a 15% discount for orders over 100 units.

Yours sincerely,
Signature: Name, Position, p.p. Mr. [Name]